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The Fall of the House of Etsy

111 pointsby nutshell8912 months ago

13 comments

sbierwagen12 months ago
This isn&#x27;t new. The Regretsy blog extensively complained about dropshippers in <i>2010.</i><p>The problem is that operating a two sided marketplace connecting small makers to customers just really sucks as a business. Tons of churn, intractable problems with quality and fulfillment, having to pay for a lot of customer service agents who fundamentally can&#x27;t solve any problems, since they don&#x27;t actually work for the person who makes the stuff, and can only hit the &quot;refund&quot; button.<p>Etsy has every reason in the world to want to get away from small sellers and move to high volume manufacturers, (who have actual QA and customer service departments, which a guy hand carving chess pieces in his basement doesn&#x27;t have) and nothing to stop them. So the obvious thing happens.<p>(Except then you&#x27;re competing directly with Amazon in its area of greatest strength, which historically has been corporate suicide...)
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noodlesUK12 months ago
The automatic enrolment in the Etsy advertising program means the platform fees for anyone selling more than 10k USD increase sharply at that point to ~20% of total revenue.<p>What that means is that any artists&#x2F;makers that are doing volumes that represent anything even close to a full time wage are totally shafted. If I were an artist selling stuff, I would strongly consider a switch to something like Shopify, especially as you then aren&#x27;t on a storefront sitting next to a whole bunch of drop shipped garbage.
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jonahhorowitz12 months ago
Etsy is just an alternative storefront for Aliexpress at this point. I rarely find something on there that I can&#x27;t also find on Aliexpress. It&#x27;s cheaper to drop ship it myself.
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UberFly12 months ago
The best version of Etsy is long gone. Hand crafted items from their original source just won&#x27;t satiate IPO investors. There REALLY needs to spring up a (good) Etsy alternative that&#x27;s content to be what it is and not an exponential growth machine that poisons the roots they originally built on.
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seattle_spring12 months ago
The prevalence of drop shipping is what killed Etsy for me as a buyer. I guess I was too trusting originally, but I was very disappointed when I found out that several items I had bought from them, all marketed as handmade, were just cheaply made pieces of garbage from places like Ali Express, then marked up 10x.
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ChrisMarshallNY12 months ago
I&#x27;m sad.<p>When I saw &quot;spy.com,&quot; I was hoping that Spy Magazine[0] had risen from the ashes.<p>No such luck. :&#x27;(<p>[0] <a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Spy_(magazine)" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Spy_(magazine)</a> (It was the only dead-tree magazine that I have ever personally subscribed to).
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A_D_E_P_T12 months ago
Yeah, I began to notice this a year or two ago.<p>Etsy used to be a place to check out artisanal craft goods. Not necessarily antiques, but the sort of small-batch stuff that was hard to find elsewhere on the internet. Exotic jewelry, one-off wooden carvings, semi-custom knives, etc.<p>Now it&#x27;s a place to check out mass-produced Indian and Pakistani merchandise. It has become worse even than eBay in that regard. It&#x27;s superficially the same stuff it has always been -- exotic jewelry, wooden carvings, knives, etc. -- but the quality is much lower and the value just isn&#x27;t there. And it could well be that you buy something on Etsy only to see it later on Amazon.com.<p>Also I feel like prices on Etsy have risen in an unusual and remarkable way over the past few years. Could be because of higher platform costs to vendors &amp; the forced advertising scheme mentioned in the article.
ilikeitdark12 months ago
I thought this was in THE Spy magazine of long days gone.
majormajor12 months ago
There&#x27;s still not a better alternative that I&#x27;ve found (searching eBay, Amazon, AliExpress) for specific niche items in some pretty broad ares, from fandom to vintage jewelry to 3d-printed or gray-market custom parts&#x2F;accessories for cars. Ebay&#x2F;sometimes Amazon seems better for electronics or manufactured parts; AliExpress if you&#x27;re willing to gamble more, but for &quot;accessory&quot; things I&#x27;ve had really good luck with Etsy.<p>Whether you can turn that into a profitable public company... eh.<p>And there are certainly some blogspammy listings in all those venues (Amazon and AliExpress probably the worst for that), but good luck solving that without human curation - and then you&#x27;re an even worse investment as a business.
gnicholas12 months ago
Eh, from my perspective as a buyer it&#x27;s still a decent place to look for customized or handmade items. I have many treasured items that were purchased on Etsy, and I wouldn&#x27;t hesitate to buy items like these again. For example, I bought hand-turned knurled wood pens and razor handles (as gifts for myself and my groomsmen), with wood chosen based on my color preference. The seller is still on the platform, and I&#x27;d happily buy gifts from him again. I also have several carved&#x2F;engraved wood items from other sellers.<p>Is there tons of non-customized stuff that&#x27;s drop-shipped from somewhere else? Yes. But you can ignore if what you want is the old-school Etsy stuff. I&#x27;m sure some sellers have bailed as they&#x27;ve been edged out by big sellers. But for me, it&#x27;s still a useful platform that I enjoy using.
casenmgreen12 months ago
1. Etsy far as I can tell charge a 20% mark-up on sale price direct from the merchant&#x27;s own web-site. This is too high - this is Apple tax money.<p>2. Etsy also look to be charging 4% for currency conversion (which occurs if you view the Etsy site in a currency different to the currency the store issues its prices in). Esty I think are deliberately hiding this charge; it is listed _nowhere_ in the invoice or in billing. Furthermore, Etsy base their conversion choice on the country the bank card comes from, which is not correct for multi-currency cards, and so you can end up paying Etsy 4% <i>and</i> the 0.5% to the multi-currency FinTech <i>as well</i> (when you should be paying only the 0.5% to the FinTech).
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Animats12 months ago
<i>&quot;This pattern of scale &gt; internal ad products &gt; clusterfuckery &gt; user exodus is generally referred to as “Enshittification,” a very fun term coined by Cory Doctorow in 2022 to explain why, broadly speaking, everything on the internet now seems way worse.&quot;</i><p>That used to be called &quot;pulling a Myspace&quot;. Myspace pioneered that way to screw up.<p>Can anyone name a company that went down this road and came back?<p>Someone should do a tracking site for companies which fail in this way. Something like &quot;deadmalls.com&quot;, or &quot;fuckedcompany.com&quot;.<p>YC idea: develop a LLM model to detect early signs of enshittification and generate sell signals.
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AtlasBarfed12 months ago
Let me save you the reading:<p>Enshittification.<p>Next.