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Ask HN: How did RedHat Linux get it's first users?

5 pointsby benjamaan12 months ago
I'm helping a friend with their distribution strategy for a product similar to Redhat Linux and we were wondering how they got their first users/customers. Was it just a build it and they will come story or was there some more early stage growth hacking going on? It's hard to find much on the early stage.

7 comments

themerone12 months ago
If you want to follow RedHats path to success, you are going to need to build a time machine. It's foolish to think that whatever RedHat was doing 30 years ago is relevant today.
jonahbenton12 months ago
Should look for modern analogs.<p>RedHat, like all other distros, was initially a boxed product- CD ROMs- and support, consulting and custom work was available, arranged via email and phone call. Eventually RHEL was set up as a subscription- not SAAS- with stable releases (of CD-ROMs) and enterprise tier (phone) support. Sure, people shared links and experiences over USENET but there was no &quot;growth hacking&quot; in 1993, not in anything like its present form.<p>The world is completely different now. There are zillions of more modern examples of open source&#x2F;open core&#x2F;saas&#x2F;support business models, free vs enterprise pricing, etc etc.<p>RedHat was a 1 of 1, and that ecosystem is gone. Find another exemplar.
brudgers12 months ago
I bought a book about Redhat. I bought it in a bookstore on a weekend. The book had a CD-ROM in the back. There was a distribution on it. I recall that Redhat Linux was already enough of a thing I had been reading of it for a few years. In printed magazines.<p>But that&#x27;s not what Redhat actually was. Redhat was a support company. Corporations buying per seat and per server support contracts is what made Redhat a business. Having a Linux distribution was a way of productizing Linux support. There was a clear value proposition to an enterprise customer base. Redhat wasn&#x27;t a guerilla operation.<p>See <a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Redhat#Business_model" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Redhat#Business_model</a>
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toast012 months ago
Sell a box[1] at computer stores with a bundle of a linux distribution, apache, ssleay and a license for it, and a coupon for $25 off a certificate from thawte.<p>And&#x2F;or talk to Walnut Creek CDROM, inc about getting in their monthly linux cd bundles. These are the people that ran ftp.cdrom.com.<p>Actually, that&#x27;s not really early users; that&#x27;s 3 years in. In the early days, just kind of work on what Yggdrasil users are complaining about, and advertise in their news groups maybe?<p>[1] like this one <a href="https:&#x2F;&#x2F;www.ebay.com&#x2F;itm&#x2F;225617084070" rel="nofollow">https:&#x2F;&#x2F;www.ebay.com&#x2F;itm&#x2F;225617084070</a>
shivc12 months ago
Most of what they did is irrelevant in 2024 however you can think along those lines imo. I heard about them long long ago when I was in high school and for a while all I could hear about was red hat.<p>They were here very early on, had a great initial onboarding experience and features packed.<p>A modern equivalent in their own space today maybe would be Notion - created a category of their own, dominated it and branded themselves really really hard
runjake12 months ago
Red Hat was a well-documented Linux distribution with a far more approachable installation process than most of the few other distros available.<p>IMHO, their reasons are irrelevant today and you shouldn&#x27;t use their path as a guide.
constantlm12 months ago
I got it from a Linux magazine bundled CD, along with Mandrake and others. Not sure how early of a user I was though.