> "I think we were about 20 minutes from landing when we got into a cloud of hail and thunderstorm, and the turbulence started," Emmeley Oakley, a passenger on the flight, told ABC News via text...<p>> ...a Mayday call was made due to the damage.<p>> "The cabin crew did a really good job calming [...] people down though," Oakley wrote.<p>> "It was a pretty uneventful flight for 90% of the trip," Oakley said.<p>Somehow, I doubt that any of the more sensation-oriented news outlets will bother Ms. Oakley for her account of the incident.