United Wants to Win Trust by Oversharing details on delayed and canceled flights

Archive link: <a href="https:&#x2F;&#x2F;archive.ph&#x2F;bWy9e" rel="nofollow">https:&#x2F;&#x2F;archive.ph&#x2F;bWy9e</a><p>Personally I think it&#x27;s beneficial, I like more information and would rather know the details than be left wondering.

I’m a fan of this as well. Humanizes the whole thing.