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Tell HN: Copilot For Business forcibly terminates Copilot Personal subscriptions

36 pointsby gavinray10 months ago
My org recently enabled Copilot For Business.<p>I&#x27;ve had a personal subscription until this point.<p>Today, my Copilot plugin started throwing rate-limit errors. Upon checking my billing details, I notice I can no longer manage my subscription and that it&#x27;s managed by my Org.<p>GitHub Support told me that my personal subscription was cancelled, with a pro-rated refund, because it&#x27;s not possible to have both a personal and org subscription.<p>Now I have to wait for someone from the org to manually revoke my seat so I can re-purchase my own subscription.<p>Heads up for anyone else who finds themselves in this situation.

10 comments

mkreis10 months ago
Why would you prefer your own personal subscription over a business plan?<p>I just checked the offering today and was confused why the personal subscription is with $10 almost half of the business plan with $19. After some more browsing I found a page which claimed that a business plan had better privacy protection (e.g. your input is not used for training). So the business plan seems to be a tad better.
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skyzyx10 months ago
I disagree with most of these posters. I am a person on GitHub. I don’t become a different person once the work day starts. I’ve done plenty of OSS as an employee of companies, and I’ve done more OSS work as an individual.<p>Although you _can_ use separate accounts, the idea that you MUST is nonsense.<p>But yes, I encountered the same thing once I was added to my full-time employer’s GHE Cloud account. So far, not a problem.
Spooky2310 months ago
Lesson: Don’t conduct personal business with employer email.
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rahkiin10 months ago
Why do you want a personal subscription instead of an org subscription? Isn’t it great the org pays and all input is not collected for the big AI?<p>Also, did you use the same github account for your personal projects as you did for job purposes?
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cut310 months ago
Why wouldnt you have an account using that jobs credentials that is only for that work, and another for your personal stuff? Mixing that stuff is not good practice for many reasons.
brycelarkin10 months ago
Separate Github profiles for work and personal.
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thrwwycbr10 months ago
Why are you using your personal account for work?<p>_always_ and I mean _always_ have a separate github&#x2F;gitlab account for work and private things, otherwise you risk getting a lawsuit of your (former) employers. Especially if your work contract assigns all intellectual property rights to the employer.
al_borland10 months ago
I don’t think I’d ever sign up for personal stuff with my work email. Those are two areas of my life I keep separate.<p>If you want a personal account and are willing to pay for it, sign up under a non-work account. Use that at home, and use your work account at work. This makes sense to me.
Mandatum10 months ago
It&#x27;s called domain claiming. Your org should have notified you, or asked that you migrated the email to your personal one.
irvingprime10 months ago
That is truly awful customer service.