Hello, after recent issues with TicketMaster, I was going to delete my account. Maybe I'm missing something here, but I'm unable to find how to do, and the only option I see on their support is "send a letter to <address>". Isn't this one of the worse and most offensive dark patterns that exists? or in the digital era, this is in someway justifiable?
It was very difficult to get my Ticketmaster Account closed. VERY DIFFICULT. I will never do business with them again. Writing a letter worked … info follows:<p>I tried calling Ticketmaster at 1-800-653-8000 … this failed.<p>Eventually, I was told I needed to write a letter addressed to:<p>Ticketmaster - Fan Support 1000,
Corporate Landing,
Charleston, WV 25311<p>Subject Line: Request to COMPLETELY Close Account and delete information for [Your Name]<p>To Whom It May Concern:<p>Please completely close my account and delete my personal information with Ticketmaster. My account information follows: etc.,<p>NOTE:
It took two months, but eventually my account was closed and the information was deleted.<p>I wish you good luck and hope the above information is helpful, I would love to have understood what I needed to do from the beginning.
Assuming US, <a href="https://help.ticketmaster.com/hc/en-us/articles/9642208032785-Closing-a-My-Account-profile" rel="nofollow">https://help.ticketmaster.com/hc/en-us/articles/964220803278...</a> says:<p><i>“To find the instructions on deleting your account, select “Your Choices & Rights” from the Quick Links menu on our Privacy Policy site and navigate to US rights.”</i><p>Doing that gives me (on <a href="https://privacy.ticketmaster.com/privacy-policy" rel="nofollow">https://privacy.ticketmaster.com/privacy-policy</a>)<p><i>“You may enact any of the above rights by submitting a request clicking </i>here* or calling us at 855-663-0150“*<p>“Here” is a link to a page that appears to allow you to request your information, correct it, or close your account.