<i>Specify date in format like 25/3/1987</i><p>Users will routinely ignore or misinterpret instructions like this. It takes an extra hour or two of work, but either do the three dropdown boxes or give them a free-form text field which is fairly intelligent with a suggestion that tells them how to phrase things and then attempts to discern their intent when they write things in a way which is not ambiguous.<p>For example, 3/25/1982 and 25/3/1982 and 1982 Mar 25 are all trivially recognizable and unambiguous. Should someone type in 3 4 82, two hours of work will let you say "We really care about your tax return being accurate so we want to check: is your birth date [March 4th, 1982], [April 3rd, 1982] or [something else?]"<p>You would additionally benefit from microcopy on this page to the general effect of "Your data is totally secure -- we use bank grade encryption [and blah blah blah]. You can review your return before we send it to the tax authorities."
In India, a Form-16 is like a W-2 in the US.<p>We have tried to make tax filing simpler for users, where they can upload the form-16 and get 90% done with their tax return preparation.<p>Here's a sample Form-16 explained: <a href="http://cleartax.in/Guide/understandingform16" rel="nofollow">http://cleartax.in/Guide/understandingform16</a>
For women, there is an offer of free tax filing (till June 28th)<p><a href="http://cleartax.in/Meta/FreeIncomeTaxReturnFiling" rel="nofollow">http://cleartax.in/Meta/FreeIncomeTaxReturnFiling</a>
Do you have plans to mine the salary data? you will have access(though only system based, not human) to large chunk of salary information which you can mine to build either user profiles (e.g. identify people with good disposable income, who is paying how much for insurance, number of people submitting medical expenses) etc.
One concern would be about the confidentiality of the data. You say it is govt approved, but perhaps you can add some explanation/commitment that there will not be any compromise with the data which is very important for the users.
What is your privacy policy? Couldn't find on your site. That's a ton of data you will have which is worth a lot of money if sold raw/processed. Somebody already asked you about security of data, so am not bringing that up.
There's a typo in <a href="https://cleartax.in/Guide/GoldService" rel="nofollow">https://cleartax.in/Guide/GoldService</a> - it says "One complementary Digital Signatures included."
In IE8 (WinXP) I get an error in the certificate (CN = *.apphb.com), but the page looks fine.<p>In IE9 I don't get any error, but the page look horrible (don't use the css?).<p>In Chrome it works without problems.
Love the UI. Very clean design.<p>Note some bugs. I entered a bad URL (<a href="https://cleartax.in/badURL" rel="nofollow">https://cleartax.in/badURL</a>) and got this error:
<i>Server Error in '/' Application.
The IControllerFactory 'AT.Web2.Infrastructure.NinjectControllerFactory' did not return a controller for the name 'badURL'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.InvalidOperationException: The IControllerFactory 'AT.Web2.Infrastructure.NinjectControllerFactory' did not return a controller for the name 'badURL'</i>