> "What the fuck happened to the old, good internet?"<p>It was "free," which is impossible because software (especially <i>usable</i> software) is actually very expensive to create and services cost money to run. Since "free" is and always has been a lie, the market found all kinds of alternative ways to monetize. These are called "enshittification."<p>The concept is useful but I find his views on it oversimplified and one-sided to the point of being infantile. He avoids addressing the elephant in the room: the combination of users being price-anchored on "free" with the fact that software and services are anything but free. This dissonance guarantees a perverse market.