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Ask HN: Why are Gmail filters so bad?

3 pointsby Crazyontap9 months ago
So I got a phishing email from AWS billing where the sender&#x27;s email was &quot;support@moyuchet.kz&quot;.<p>It landed right in my primary inbox.<p>Recently a lot of high profile accounts have been hacked (Linus tech tips, Jim browning, etc) like this.<p>It makes you wonder with all the technology, SPF, DKIM, A.I., etc - big companies like gmail still can&#x27;t catch such obvious scams.<p>On the other hand a lot of legitimate email from my Bank has often get sent to spam.<p>I&#x27;m no email expert but is it really that hard to catch such obvious scams by the email client where they know if the sender really isn&#x27;t Twitter, AWS, etc? Why is email so broken?

3 comments

sgbeal9 months ago
&gt; So I got a phishing email ... It landed right in my primary inbox.<p>FWIW, i&#x27;ve been using gmail since 2006 or 7 and i get maybe (MAYBE) one such mail in my mailbox every 3-4 months. Until spam inexplicably dropped by 90%+ practically overnight sometime in the past 5-ish years, i was getting an average of 100 spams per day, very, very, _very_ few of which landed in my inbox because gmail&#x27;s filters are so incredibly good. Before gmail, email was essentially unusable for me because the noise-to-signal ratio was easily 10-to-1. (Nowadays, i get maybe 3-5 spam per day (in my spam box), but i&#x27;ve no clue what caused the sudden sharp decline a handful of years ago.)<p>&gt; Recently a lot of high profile accounts have been hacked (Linus tech tips, Jim browning, etc) like this.<p>Then, frankly, those users need to learn not to click on everything which lands in their inbox. They have certainly learned that now.<p>&gt; On the other hand a lot of legitimate email from my Bank has often get sent to spam.<p>If your bank is using email for notifications then &quot;they&#x27;re doing it wrong.&quot; i&#x27;ve been with my bank since the late 90s, using online banking since the early 2000s, and they&#x27;ve literally never once sent me an email.
smt889 months ago
Gmail&#x27;s filters are the most tested and targeted by spammers. Switch to a different provider. Fastmail is better in my experience.
bell-cot9 months ago
Running scams is a very profitable business; compliance with DKIM, DMARC, SPF, etc. anti-spam standards only adds some minimal overhead. Scammers checking and tuning their messages to penetrate various anti-spam defenses probably costs more...but I&#x27;m sure there are AAS versions of that, these days. So that&#x27;s just another &quot;what&#x27;s the RoI?&quot; decision.<p>Vs. what does GMail&#x27;s RoI look like, if they spend a few $million more on spam&#x2F;scam filters? Even for the paid GMail accounts, how many customer decision makers actually care?