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Twitter Completely Down

234 pointsby Braaschalmost 13 years ago

47 comments

steve8918almost 13 years ago
I think this is another good example of how we as an industry are still unable to adequately assess risk properly.<p>I'm fairly certain that the higher-ups in Twitter weren't told "We have pretty good failover protection, but there is a small risk of catastrophic failure where everything will go completely down." Whoever was in charge of disaster recovery obviously didn't really understand the risk.<p>Just like the recent outages of Heroku and EC2, and just like the financial crisis of 2008 which was laughably called a "16-sigma event", it seems pretty clear that the actual assessment of risk is pretty poor. The way that Heroku failed, where invalid data in a stream caused failure, and the way that EC2 failed, where a single misconfigured device caused widespread failure, just shows that the entire area of risk management is still in its infancy. My employer went down globally for an entire day because of an electrical grid problem, and the diesel generators didn't failover properly, because of a misconfiguration.<p>You would think after decades that there would be a better analysis and higher-quality "best practices", but it still appears to be rather immature at this stage. Is this because the assessment of risk at a company is left to people that don't understand risk, and that there is an opportunity for "consultants" who understand this, kind of like security consultants?
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zupremealmost 13 years ago
I think that a lot of you guys are confusing "Disaster Recovery" with "Business Continuity".<p>Disaster Recovery is a reactive approach. It's what you do to get things back up AFTER a system or site has failed.<p>Business Continuity is a proactive approach. It's what you do to ensure that your critical services will remain viable whenever disaster occurs.<p>In the cases of Heroku, Amazon, Twitter, and many more, their Disaster Recovery strategies have been successful. The fact that they came back online without major data loss is proof of that. Their business continuity strategies, however, have been found wanting.
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johnyzeealmost 13 years ago
I hope they write up a post-mortem on the fallout (hopefully it won't be a post-mortem of Twitter). Those things are always extremely interesting with big infrastructure like this.
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mootothemaxalmost 13 years ago
Always fun when you're developing against an API, and then have to perform a frantic investigation to work out if your latest code change broke <i>everything</i>... or it's just the API endpoint itself.
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CD1212almost 13 years ago
One great thing about this for me: it exposed a bug in my app which relied on twitter being up.
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jgrahamcalmost 13 years ago
x is down: <a href="http://blog.jgc.org/2010/10/x-is-down.html" rel="nofollow">http://blog.jgc.org/2010/10/x-is-down.html</a>
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MattRogishalmost 13 years ago
I just ate lunch. It was sooo good! [Checked in to Shake Shack, NYC]
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leotalmost 13 years ago
Twitter is a protocol masquerading as an app.
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ghurlmanalmost 13 years ago
<a href="https://mobile.twitter.com/" rel="nofollow">https://mobile.twitter.com/</a> is working just fine.
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timfalmost 13 years ago
"Today's turbulence explained" was just posted: <a href="http://blog.twitter.com/2012/06/todays-turbulence-explained.html" rel="nofollow">http://blog.twitter.com/2012/06/todays-turbulence-explained....</a><p>Unfortunately there are no details, it just says "there was a cascading bug in one of our infrastructure components".
aeurielesnalmost 13 years ago
Twitter Status - <a href="http://status.twitter.com/" rel="nofollow">http://status.twitter.com/</a><p>No news at the status site either, that beats the purpose of having a dedicated status site.
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gms7777almost 13 years ago
Twitter is down? Now where am I supposed to complain about twitter being down?
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mkr-hnalmost 13 years ago
I'm glad this made it to the front page. Is the topic itself newsworthy? Not on its own. Is all the discussion that's flooding into this thread worth having?<p>Yep. Even the subthread from the person complaining that this isn't newsworthy.
revoradalmost 13 years ago
<a href="http://mobile.twitter.com" rel="nofollow">http://mobile.twitter.com</a> is working.
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tikitakaalmost 13 years ago
this still applies: <a href="http://blog.pinboard.in/2011/12/don_t_be_a_free_user/" rel="nofollow">http://blog.pinboard.in/2011/12/don_t_be_a_free_user/</a>
Mojahalmost 13 years ago
If you're debugging webservices that suddenly slow down (timeouts of 10s), this may be your cause if they depend on s.twitter.com, search.twitter.com or api.twitter.com.<p>As a workaround for those systems, add s.twitter.com, search.twitter.com and api.twitter.com in your /etc/hosts file that map back to 127.0.0.1.<p>This obviously breaks Twitter integration, but it also makes sure page loads don't explode when waiting for remote resources.
Braaschalmost 13 years ago
Not only is the website down, but it seems the entire API is as well.
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zainnyalmost 13 years ago
Now how am I supposed to tell people that Twitter is down!?
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sakopovalmost 13 years ago
Millions of people couldn't post a status update for hours. It's a terrible day on the internets.
zbowlingalmost 13 years ago
the mobile site is still up. <a href="http://m.twitter.com/" rel="nofollow">http://m.twitter.com/</a> You can tweet and everything. The streaming API is also still partly up.
ntkachovalmost 13 years ago
I like how on status.twitter.com they tell you you might have issues accessing the site. And then they give you a "tweet this" button.
qhoxiealmost 13 years ago
<a href="http://downscout.com/twitter.com" rel="nofollow">http://downscout.com/twitter.com</a> if anyone wants to track it.
dreadswordalmost 13 years ago
Its been ages since Twitter has had one of its famous fail whale outages.
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moolcoolalmost 13 years ago
People are going to have to resort to [desperate measures](<a href="http://nedroid.com/2009/05/people-have-to-know/" rel="nofollow">http://nedroid.com/2009/05/people-have-to-know/</a>).
teekarjaalmost 13 years ago
Twitter is down. The very fabric of modern life is endangered
debaclealmost 13 years ago
Sorry guys. I added twitter to my phone yesterday and tweeted twice. I didn't think it would break anything.
larrysalmost 13 years ago
It's not down in when tried with an anon proxy service:<p><a href="https://proxify.eu" rel="nofollow">https://proxify.eu</a>
rellikalmost 13 years ago
Wheels down @ Chicago O'Hare. Ping me if you wanna meet up while I'm in town
yatialmost 13 years ago
If they decide not to hide it, some interesting news is on its way ;)
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arunagarwalalmost 13 years ago
Where should I tweet... when twitter is down!!
davidkellisalmost 13 years ago
Why is this on the HN front page? This is an entirely worthless post. It adds no value. Nobody is going to reread this at any point in the future. Utterly worthless.
larrysalmost 13 years ago
<a href="http://www.klonix.org/jun2012/twitter-20120621-125438.jpg" rel="nofollow">http://www.klonix.org/jun2012/twitter-20120621-125438.jpg</a>
modartsalmost 13 years ago
How does a service who's sole purpose is to allow users to create and retrieve 140 character messages go down on such a frequent basis?
mikecanealmost 13 years ago
I'm not able to sign in. It happened when I tried to send a tweet from my blog while I was signed in. So, yeah, even the API is down.
circaalmost 13 years ago
Not even a fail whale. bummer.
cdoohalmost 13 years ago
It's down here in Kenya too
jsilencealmost 13 years ago
yes, "walled garden" is "single point of failure" spelled backwards.
th0ma5almost 13 years ago
Mobile is back for me now
Matt_Mickiewiczalmost 13 years ago
You forgot the second part of the headline - "Twitter Completely Down, Productivity Surges"
draftablealmost 13 years ago
But if Twitter is down, how can I tweet my complaints about Twitter being down?!?!?
ThomPetealmost 13 years ago
Hmm it's up for me.
jason_slackalmost 13 years ago
Wow, Twitter is down, I guess I can get some work done today :-)
mck-almost 13 years ago
It's back up
jwu59almost 13 years ago
twitter is up for me
thatusertwoalmost 13 years ago
I can't tweet!
SuperChihuahuaalmost 13 years ago
Wheres the whale?
goronbjornalmost 13 years ago
<a href="http://www.quora.com/What-are-the-most-commercially-successful-web-applications-that-are-also-poorly-engineered/answer/Sean-Rose" rel="nofollow">http://www.quora.com/What-are-the-most-commercially-successf...</a>