I just searched for "memorialized" on our help center and got a link to the page that lets you fix this: <a href="http://mkjon.es/memorialize.png" rel="nofollow">http://mkjon.es/memorialize.png</a><p>If I search for "facebook memorialized" on the google, the first result takes me to <a href="https://www.facebook.com/help/?page=185698814812082" rel="nofollow">https://www.facebook.com/help/?page=185698814812082</a>, which has a link to the right page (though it's at the bottom)-:.<p>I'm curious what path the OP took, and how we could improve ranking here (I work at facebook, but not on help center). I imagine the majority of people who search for this are looking to memorialize an account, not un-memorialize it, so I think in general the current ranking is correct, even if it failed in this case.<p>[EDIT: as ldbrandy points out below, we're making it so this is the first thing you see when you log in as a memorialized account.]
Facebook's Help Center isn't very helpful at least for reporting actual bugs. First off it's tucked away into a dropup in the lower part of the right hand column. The site seems to actively discourage you from report bugs (which may be what Facebook wants in terms of reducing the volume of help tickets).<p>I had a problem in Facebook's Mobile app (iPhone) where sometimes after uploading multiple pictures into a new album half the album wouldn't be displayed. To me it looked like some kind of memory/display refresh issue rather than Facebook not actually registering the images since if I could see the images if I looked at it through the photos album.<p>But I could not find anywhere to register a bug/problem and I eventually just gave up. I'm not sure if its been fixed since I stopped bothering to look for a way to reproduce it since there's no place to submit a bug fix anyways.<p>Subsequently I've found other small bugs on the site, for example a couple of days ago they made an update that moved the Facebook logo down 1px too much. Since they use a CSS sprite, some of the white from the Facebook logo below it was showing. How do I report that? Maybe they knew about it but it was about for 1.5-2 days (it's fixed now it seems).<p>One more annoying problem: As a developer, I know that other developers will want a lot of information about how the bug occurred and how to reproduce it. So I waited until I got home so I could submit the bug through their website. But if you goto the main website, they want you to go back to your phone and report it through the Mobile Help Center.<p>Maybe there is a place to submit it, but I've actually spent a decent amount of time looking for somewhere to send bug information to but I haven't found it.<p>Sorry to hijack, but hopefully someone at Facebook will read this and can suggest a solution.
> IMPORTANT: Under penalty of perjury, this form is solely for the reporting of a deceased person to memorialise.<p>Sarcasm aside, I would be curious to see someone tried over an Internet form in a court of law.
Nice to see someone from FB apparently hopping on this right away and replying on SE. Having a more direct interface would be something for them to consider though as a lot of users aren't going to know how to raise an alert "where the techies wander".
Hm. Since Facebook doesn't seem to care much for users (indivdual), perhaps hitting a few high profile people would change their course on this?<p>Mark Elliot Zuckerberg (born May 14, 1984) ?<p>I think that'd get the point across.