I love sonic. We used them for the reddit office. They were the cheapest and fastest option. Once one of their reps stopped by just to say hi and make sure we were happy.<p>I've been begging them to let me give them money for my home connection.
I used Sonic when I lived in SF. Dane himself tweeted back when I mentioned them, and their customer service has been super transparent (you can see on their support page [1] how many calls are on and waiting), extremely honest and helpful, even for a nerd like me.<p>I have nothing but admiration for these guys.<p>[1] <a href="http://www.sonic.net/support/index.shtml" rel="nofollow">http://www.sonic.net/support/index.shtml</a>
My gripe with Sonic is they pull stunts on the telephony just like the scumbags such as AT&T. In my case they will not supply DSL without also supplying phone service, for which I have absolutely no use. I don't even have a physical phone to plug in and haven't for years.<p>They claim the phone service is "free", but you get nailed with various taxes and fees. The taxes are a legal requirement. The fees are entirely up to Sonic, although some have regulatory maximums. And Sonic charges those maximums - something AT&T doesn't!<p>If they were honest they wouldn't hide things like this, pretending something is free when it clearly isn't.
UK equivalent: <a href="http://aa.net.uk/" rel="nofollow">http://aa.net.uk/</a><p><i>"We have no so called black boxes to covertly monitor traffic and/or pass traffic monitoring to the authorities or anyone else. Obviously the law is such that we may have to add such black boxes, but we would resist as far as possible. We may even find we are not allowed to change this web page if ever that happens. However, I, as director, am happy to answer direct questions on this matter on irc (user RevK) or on usenet and you can get paranoid if I refuse to."</i> -- <a href="http://aa.net.uk/kb-broadband-realinternet.html" rel="nofollow">http://aa.net.uk/kb-broadband-realinternet.html</a>
Your ISP should, unless you live in a country that does prevent that. There's a law in European Union requiring us to keep logs between 6 months and 2 years. Oh, and there are countries like Poland, whose government asked to prolong that time, as 2 years is not enough (thankfully that was rejected).<p>It's still a surprise to me that USA doesn't have anything like that. It's like the first time EU is first at something ;)
It's worth noting that due to the PATRIOT Act, they do not delete your logs after 2 weeks if they receive a NSL. NSLs include a gag order, so you will never know if they stop deleting your logs.<p><a href="https://en.wikipedia.org/wiki/National_Security_Letter" rel="nofollow">https://en.wikipedia.org/wiki/National_Security_Letter</a><p>The feds issue hundreds of thousands of these, and they require no warrant or judicial oversight.<p>NSLs can not only be issued to individuals under investigation, but "communities of interest" - so basically the social network of anyone under investigation.
Interesting back-and-forth, but seeing sites like this really makes me appreciate having Readability one button away. The combination of the huge banner and the facepile on the bottom of the screen make it very distracting to read.
The link is to Page 2 of the article, could a mod update it to link to the first page?<p><a href="http://www.forbes.com/sites/andygreenberg/2012/06/22/ceo-of-internet-provider-sonic-net-we-delete-user-logs-after-two-weeks-your-internet-provider-should-too/" rel="nofollow">http://www.forbes.com/sites/andygreenberg/2012/06/22/ceo-of-...</a>
I think this is a great idea, but I'm curious... -- so I'm playing devil's advocate with this question -- Couldn't there be some risk that it would be tough to build a case against someone involved in illegal activity? Like how much harder is it to build a case against CP offenses with only access to two weeks of logs?
We have sonic.net in San Francisco. Unfortunately the speeds in our neighborhood (Haight Ashbury) are dismal. 7.5 Mbits/s, for the premium service. $90 /month.<p>I love the ethos of the company, but we're suffering here and will be switching soon.
Dane Jasper is awesome - met him a couple times at SF Night Owls - follow him here <a href="https://twitter.com/#!/dane" rel="nofollow">https://twitter.com/#!/dane</a>