I don't understand the focus on the pizza order. I guess it makes a better headline? There were multiple times the parents agreed to arbitration over the course of their using the Uber app. The pizza one was just the most recent. The real problem IMHO is forced arbitration in general, and click through contracts.
So, by using the app, I'm not covered? Then if I'm not covered by any insurance from Uber, what does cover me as a user. Is it just my personal health insurance?<p>Asking for real. What is the way accidents are resolved? I'm suddenly a little hesitant to use Uber, because it is too risky.