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Ask HN: What's holding your startup back from using Discord instead of Slack?

2 pointsby rd7 months ago
Curious to hear from founders of say, sub-100 employee count companies what concretely Discord is missing that makes you use Slack instead? I&#x27;m more curious about the things beyond the very obvious (no SSO, lack of enterprise plan, the gaming focus).<p>I&#x27;d love to hear about things like unintuitive UI, the way notifications work, Slack channel integrations required from 3rd party vendors, Slack bots, permissioning, etc. - the actual business logic that&#x27;s holding you back I suppose.

3 comments

_hl_7 months ago
1. Slack has network effects: we connect with customers on Slack (or M$ Teams for enterprise…)<p>2. I don’t want to innovate on “back office”. Slack works, is sufficiently affordable, and costs no social credit with employees.<p>3. I know I won’t run into problems in the future. This kinda ties into (2), I don’t want to innovate on back office, but to make it concrete: Deel, Rippling and the other M$ AD clones all integrate with Slack to set up permissions and SSO with zero effort.<p>4. Slack has lots of sensitive info about us and pur customers, which makes it SOC-2 relevant. I want to use “industry standard” tech for anything compliance related. Though I don’t recall that this would have ever been a problem on security questionnaires, and not many years ago Slack was the “young kid on the block” themselves &amp; managed, so idk if this is actually a valid point.<p>—<p>If you give me a feature parity clone of slack for half the price, I’d certainly switch, but anything less than feature parity and I probably wouldn’t. I don’t need to or want to take risks on internal tooling.
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brudgers7 months ago
<i>the actual business logic that&#x27;s holding you back</i><p>If the reasons for choosing Slack instead of Discord are business reasons, the choice is not holding a business back. If a choice is not holding a business back, then that&#x27;s the very obvious reason.
KaisoEnt7 months ago
We’re implementing Discord for our community actually.<p>Right now Instagram is our Bread and butter for communicating with the community but there are limits.<p>Truthfully, I want to migrate more Folks to Fediverse