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No need to email me about Cisco AnyConnect

220 pointsby TangerineDream6 months ago

18 comments

neilv6 months ago
&gt; <i>This is the support email address you are looking for: ac-mobile-feedback@cisco.com</i><p>Thank you. I have a bunch of curl tech support questions, but didn&#x27;t know who to contact.
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jasode6 months ago
Similar misdirection situation with <i>&quot;sqlite_&quot;</i> files and the attempt to obfuscate with <i>&quot;etilqs_&quot;</i> to redirect users to the offending software :<p><a href="https:&#x2F;&#x2F;github.com&#x2F;sqlite&#x2F;sqlite&#x2F;blob&#x2F;33c120f9b7de84fb0dd2625efe11097015c0e116&#x2F;src&#x2F;os.h#L65-L75">https:&#x2F;&#x2F;github.com&#x2F;sqlite&#x2F;sqlite&#x2F;blob&#x2F;33c120f9b7de84fb0dd262...</a><p>(commit dated 2006-10-31: <a href="https:&#x2F;&#x2F;github.com&#x2F;sqlite&#x2F;sqlite&#x2F;commit&#x2F;fd288f3549a1ab9a309a9e120d46319d42adea29">https:&#x2F;&#x2F;github.com&#x2F;sqlite&#x2F;sqlite&#x2F;commit&#x2F;fd288f3549a1ab9a309a...</a>)<p><a href="https:&#x2F;&#x2F;www.google.com&#x2F;search?q=etilqs" rel="nofollow">https:&#x2F;&#x2F;www.google.com&#x2F;search?q=etilqs</a>
weinzierl6 months ago
It is kind of telling how we accept that companies hide their support channels in every conceivable way and that this leads to random and arbitrary contact points sticking out more than the official ones.
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cancerhacker6 months ago
I used to “own” a port in &#x2F;etc&#x2F;services and got a few Emails and somehow a very irate phone call from someone that was being port scanned. (Back when we had desk phones and they could call the company main number and asked to be transferred.)
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robin_reala6 months ago
From the Mastodon comments, we have @timbray:<p><i>Not trying to be competitive, but over the years, my email flow along the lines of “My XML file isn’t working” (my email is on the front page of the spec) was occasionally um substantial. Sympathy.</i><p><a href="https:&#x2F;&#x2F;cosocial.ca&#x2F;@timbray&#x2F;113587445812736554" rel="nofollow">https:&#x2F;&#x2F;cosocial.ca&#x2F;@timbray&#x2F;113587445812736554</a>
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xxmarkuski6 months ago
Daniels email collection is also funny [0].<p>[0] <a href="https:&#x2F;&#x2F;daniel.haxx.se&#x2F;email&#x2F;" rel="nofollow">https:&#x2F;&#x2F;daniel.haxx.se&#x2F;email&#x2F;</a>
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indiantinker6 months ago
Hahah! That has happened with me too. I used to work on car infotainment systems in India&#x27;s biggest automobile company. After the NDA cooled off, I added the work I did on my portfolio to apply for future roles. The thing we made was amazing (for that time 2015) as it allowed people with low-end infotainments with mono color displays to have navigation support using mobile.<p>People saw it on my blog and sent me service queries.
selectnull6 months ago
My company has a name that (if you squint really, really hard) can be confused with Logitech.<p>So naturally, I got a few questions on topics such as non working mice or keyboards, headphones and similar.<p>My usual reply lately (not that many, I can still bother to reply) is &quot;This is not the Logitech you are looking for...&quot; with the link to the company they want.
ggm6 months ago
I worked for the CSIRO division of information technology. In pre widespread internet days people found me in the phone book and wanted information about technology: typically, the dangers if their Teflon saucepan had shed into their food.
KaiserPro6 months ago
I can sympathise, cisco anyconnect is a massive massive dick to use.<p>I hate to think how much of a prick it is to administer.
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monksy6 months ago
Poor guy. After being misidentified as a threat to the us, he&#x27;s having to field support requests for a malicious company. (They made it hard for people to get support for their paid product)
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rikkert6 months ago
This reminds me of the &quot;etilqs_&quot; files. <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=36302805">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=36302805</a>
doodpants6 months ago
To be fair, the curl license doesn&#x27;t mention &quot;curl&quot; anywhere in it. It seems reasonable for someone to interpret &quot;this software&quot; as referring to the software product that includes the license.
BuildTheRobots6 months ago
Didn&#x27;t this used to be a massive issue for the apache webserver team?
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Neil446 months ago
Who is using Cisco AnyConnect that doesn&#x27;t have an IT department?
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boomboomsubban6 months ago
I wonder if they still use a version of cURL from 2006. <a href="https:&#x2F;&#x2F;daniel.haxx.se&#x2F;blog&#x2F;wp-content&#x2F;uploads&#x2F;2016&#x2F;10&#x2F;curl-cisco-anyconnect.jpg" rel="nofollow">https:&#x2F;&#x2F;daniel.haxx.se&#x2F;blog&#x2F;wp-content&#x2F;uploads&#x2F;2016&#x2F;10&#x2F;curl-...</a>
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celesian6 months ago
This reminds me on how Spotify&#x27;s bug bounty program keeps receiving vulnerability reports about Shopify, and how Shopify keeps receiving vulnerability reports from Spotify. This went so far that they had to explicitly put the other company&#x27;s domain as out of scope on their bug bounty policy.
gocartStatue6 months ago
Another favourite after „I have toyota corola” emails to curl maintainer