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Google ads appeal process is broken?

21 pointsby growthwtf5 months ago
Hi there HN. I&#x27;m posting this in case anybody who has a Google contact or works at Google themselves would be able to help.<p>My account was automatically suspended after signup because I needed to submit verification papers for my company. I did that successfully and then they asked me for a verification that I own the billing account. I do have that information but when I go to submit that I simply get a 500 error with &quot;something went wrong&quot;.<p>Unfortunately in this situation Google Ads also disables your ability to contact support so I&#x27;m a bit out of luck here.<p>Funny enough, I was actually on the call with a google accounts rep when I was signing up and he pretty much hung up on me after I got suspended (live, with him) and has been dodging my call and emails. I assume he&#x27;s just not incentivized or perhaps enabled to help out with things like this.<p>I&#x27;m not participating in any kind of banned or suspicious industries. My bank accounts through mercury.com and my c-corp is registered in the state of Delaware and in good standing with California&#x27;s franchise tax board. Everything is totally above board here, it&#x27;s just that I can&#x27;t submit my verification documents through the app.<p>I know this is a long shot and I Don&#x27;t like that you have to ask for tech support on social forums but here I am and if anybody has any way to help I would really really really appreciate it.

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