Today I got to know that the data export, backup and import options provided by Zoho on various zoho products is total bummer.<p>They are totally hideous in masking the detail that<p>- Any data exported from any zoho product cannot be imported back into the same product (CRM is an exception, but that too throws a lot of mapping errors!)<p>For example, I wanted to clone the data from Zoho projects and Zoho Books into another Zoho Projects and Books in a totally new paid account and I got to know that they don't support importing of Zoho exported data. I'm totally perplexed and annoyed and feeling let down from such a useless company.<p>What is the use of having a data export, import and backup option if they cannot support their own products?<p>Or are they very sure that once a customer moves away from their platform they are not going to comeback again into their ecosystem!<p>It must be it!<p>Support chat was enlightening to know that the options do not exist!<p>My ask is very simple.<p>If that is the case (let it be and I want to end my relationship with it asap), I need the information published across all data export/import/backup or data administration modules in bold letters and across all Zoho product documentation that any data exported from any Zoho product cannot be used to restore or imported back into the Zoho product. That's all! Anyone from Zoho who could get this across? I'm sure that based on the conversation, they don't give a damn!<p>(And voices head over the wind states that their internal practices are also very shady and no one knows what they are doing and don't give a damn about customer data or anything sensitive!)<p>Be very cautious with the company folks!