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Google sued by Chegg over AI Overviews hurting traffic and revenue

10 pointsby whyleyc3 months ago

2 comments

Terr_3 months ago
In a way this is also a renewal of an older pre-LLM tension, a disturbance in the informal equilibrium between summarizing (and pointing-to) someone else&#x27;s page versus supplanting it.<p>On one hand, the publisher has an interest in ensuring any summaries that appear don&#x27;t ruin the purpose of getting visitors, and on the other hand the search engine has an interest in ensuring some floor of accuracy.<p>If you told me that I absolutely <i>had</i> to use an LLM somewhere in there... I&#x27;d probably display summaries provided by the page (e.g. meta tags) and then score or badge the result based on whether the LLM&#x27;s description of the contents was similar.
verdverm3 months ago
Can they solely attribute this to Google? How many of us skip search and goto ChatGPT and friends directly?