We launched a few months back. It seems we are getting overwhelmed with operational work, bug fixes and customer support. At the same time, to code something significant you need at least 6-7 hours of uninterrupted time which we are finding hard to get. Will be interested to know about your experience in this stage.
It's not about managing your time, you need to figure out how to <i>scale your business</i>, especially operations and customer support, that's the most difficult part about running an early stage startup.<p>I previously worked at an early stage daily deals business so we were very operational. One of our major costs was the amount of time it took for our sales team to set up a deal with a merchant. One of our main focuses was to build internal tools to scale this part of our business. If we could reduce the time it took to set up a deal, we could run more deals and offer a better selection products to our customers.<p>Figure out how to scale the operational work. Build yourself tools that will automate parts of the business. Scaling customer support? Maybe offer a discussion forum so customers can help each other? Or at least build a help section that answers the most frequent support issues.<p>Just remember <i>it's about scaling the process, not getting better at time management.</i>