They bricked my LG v35, and I never got a dime back. Simply because, even though I purchased the phone through them, after I lent it to a friend, they couldn't... proved I owned it anymore. Despite, me having it in my possession, my friend telling them they just borrowed it, and you know, I <i>literally</i> purchased it through Google for their Fi Service. When I asked to speak to a manager, they told me there was nobody senior to them (an obvious farce and outright lie).<p>Thanks jackasses!
> The update itself does not appear to be part of some plan to spy on us or to extract revenue but rather to keep people safe.<p>Funny that Google gets this kind wording. When Apple slowed down out-of-warranty devices with degraded batteries to prevent reboots, thus extended their life, it was not interpreted so kindly.
What is the context of this exactly? Why Google was forced to do an update that would degrade so much the performances? And would have a new battery solved that or just rendered the situation a little bit less bad?
This seems to be pretty much what I went through in trying to get that $50. I laughed when I received what would in literally any other circumstance be a phishing scam, from Google.
I'm sure this will be written up somewhere as an example of Google doing a good job at customer relations, despite the disaster it is for said customers.