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VPN firm says it didn't know customers had lifetime subscriptions, cancels them

44 pointsby maxloh2 days ago

6 comments

cookiengineer2 days ago
&gt; The message noted that VPNSecure was acquired in 2023, “including the technology, domain, and customer database—but not the liabilities.”<p>Next time you see a cop on the street, you should say that you didn&#x27;t purchase the liabilities when you bought drugs around the corner.<p>How is this not prosecuted immediately?
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phyzix57612 days ago
When you buy a company you buy all of its contractual obligations. You don&#x27;t get to choose to not honor some of them without legal repercussions.
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tuga20992 days ago
Get away from lifetime deals of services that have monthly spendings, like VPN providers, that pay for dedicated servers and bandwidth on a monthly basis.
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jmclnx2 days ago
Lifetime subscriptions cost just $40 ? That really rings the &quot;to good to be true&quot; bell. Why would a VPN company do that. I have seen deals like this for 5 years, but not lifetime.<p>Anyway I wonder what the EUL said, was there tiny print that stated something like &quot;we can cancel your subscription at any time&quot; or maybe &quot;after X years of use or non-use&quot; ?
ChrisArchitect2 days ago
Some related discussion on a submission from a customer a few weeks ago:<p><i>VPNSecure deactivated all lifetime subscribers</i><p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=43865593">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=43865593</a>
mattio2 days ago
The company must remain profitable, otherwise it will bankrupt, right. I wonder what a better path forward was. Perhaps their T&amp;C allow to lower through put of the LT-subscriptions and offer an upgrade to breakeven on LT-subs.
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