I am a PayPal user from India. On the 13th of Sept. 2012, I tried to make a payment using PayPal for my server on hetzner. For some reason, my debit card doesn't work with PayPal and I was unable to make the payment. On saturday, 15th Sept. 2012, I got an email from PayPal asking me to rate my experience specifically for that purchase (attempt). Naturally, I was critical of the service in the survey. This morning, 17th Sept., I got an email from PayPal, stating that my account has now been limited because they found my PAN no. to be invalid. (PAN no. is like a unique number that the IT dept. of India gives to all Indians. PayPal India requires that you add a valid PAN no. to your account. More info about PAN here http://en.wikipedia.org/wiki/Permanent_account_number). Now, I had added my PAN no. about 6-7 months back or so. It was not an issue then. How can it suddenly be invalid now? I followed the link to update my PAN no. and the PAN no. listed there is 100% correct. I can't update it, because it won't let me add the same PAN again. I have sent an email to paypal support to rectify this situation at the earliest. I don't really want to accuse PayPal of doing something like this because of a bad review, but the timing of it is suspicious. Is it just a system glitch or one of the support staff extracting revenge because he got yelled at because of my review? I'll know when I get a response I guess.