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Ask HN: What social media metrics should we measure?

1 pointsby ramiyer21aover 12 years ago
We have a startup in the mobile space for bands, musicians and artists (for more see moupp.com.) We are active on Twitter, fb, Pinterest and YouTube. What metrics should we be measuring?

2 comments

smitover 12 years ago
First of all figure out what your goals for each platform are. Next the whole point of being active on these platforms is engagement. Start measuring how many people are engaging with your content i.e each post, tweet, pin etc (experiment with the content). Then figure out how many clicks you are getting from each one. Followers, fans are also good metrics to make sure you're growing (don't buy them). Also try running ads on each platform and calculate out if they are worth the cost as compared to your lifetime value of a customer and the average customer acquisition costs.
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darkxanthosover 12 years ago
Start with what does "winning" look like and then work backwards from there until you feel you have enough visibility.<p>What you measure will be completely up to your strategy.
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