Let's be honest here... Nearly everyone who is passionate about one platform or another lives in some kind of glass house. Why does Arment feel it's necessary to throw stones like this? I realize some are reading this as a more "balanced" post, but I have to side with those considering this to be yet more elitism as I've come to expect.<p>Just as anecdotally, but no less data-driven, there is an obvious counter argument to his claim. I will concede his notion that Apple people don't spew anti-Android on pro-Android posts. That is because, from my own informal observations, Apple fans are too busy defending their own gates on the Apple support forums. It is unequivocally the most combative and abrasive "help forum" I've ever experienced.<p>As a person who owns and really enjoy Apple products (the MacBook Air, for my needs, is hands-down the best computer I've ever owned... and what I'm typing on at this moment), they're still far from perfect. Numerous times I've tried searching for resolutions to issues, and naturally, discussions.apple.com is typically a top result on Google. Even when finding an OP that precisely describes the issue I'm experiencing, more often than not, responses are along the exact lines of how Arment describes Apple's response:<p><i>"You don’t need that. Here, try this partial workaround or alternative solution instead."</i><p>Except, they usually don't "just work." And yes, I really do <i>need</i> what Apple broke. It took until 10.8.2 for Remote Desktop to work reliably again after Mountain Lion's initial release. I spent hours researching and found no reasonable workaround to get an piece of software written by Apple to work with Apple's OS. But yet, there were plenty of people asking why that was needed. I merely had to setup this convoluted alternative and I would be back in business... oh, wait. That still didn't work.<p>In my mind, this is worse than Arment's claim, as it's Apple people getting attacked by other Apple people for the heresy of wanting something to work. He's railing against the anger from Microsoft and Android, but he is okay with the cannibalism in the Apple camp?<p>I could go on, but I feel like I've already written a disproportionate amount more than I actually care about this guy's hypocritical, fact-less editorials. I guess my opinion finally got dragged low enough with this post to finally speak up. I would suggest he looks a little closer to the mothership before trying to paint this kind of picture. However, I can't fool myself into thinking he'd be the slightest bit open to the feedback.