My company uses Skype, but nobody is happy with it. Does HN have any recommendations? Unless we find something better, we're going to host our own jabber server.
We use Skype. In the old days (before I joined), IRC was used but it seems to have fallen out of favour. In my opinion, IRC was better because:<p>- it was entirely internal<p>- things can be automated easily with bots<p>- we have logs of everything
We used Skype before and weren't happy, but we just changed to <a href="https://www.flowdock.com/" rel="nofollow">https://www.flowdock.com/</a>. It does also other useful things (gathers all feeds into one "inbox"). Works very well for development teams, but our whole team has been happy with it. Should work well for bigger organizations too.<p>Btw, it has also IRC-integration, so people familiar with that (like me) should be alright.
We use Prosody.IM, which is a jabber server powered by LUA. Before that we used the Java-based openfire/wildfire jabber server.<p>Clients are left open to personal preference, but the chat-server itself is Jabber.
I've got clients who use Jabber + Google Hangouts, others who use HipChat + Google Hangouts. G+ Hangouts seem better than Skype in my experience.<p>Hipchat's logging + API hooks are really handy