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Disqus violating Twitter TOS and users trust

2 pointsby faulkner8almost 12 years ago
In the dark of night, without notifying their users&#x2F;customers, Disqus made a change that negatively affected their users and their users&#x27; commenters.<p>Whereas before, you could login directly to Twitter or Facebook to make a comment, now you are required to create a Disqus account before being allowed to login via Twitter or Facebook ( http:&#x2F;&#x2F;help.disqus.com&#x2F;customer&#x2F;portal&#x2F;articles&#x2F;1165015-merging-your-social-login-to-a-disqus-account-has-important-benefits ).<p>That being said, Disqus still utilizes the Twitter and Facebook marks. When a user clicks on the Twitter&#x2F;Facebook icons, after a series of redirects, they are prompted to create a Disqus account. This pretty clearly violates the Twitter &quot;Developer Rules of the Road&quot; (i.e. Principle #1 Don&#x27;t Surprise Users). A user clicks on a Twitter icon and is prompted to register for Disqus...how is that not &quot;Surprising users&quot;?<p>Over a number of years Disqus has done a great job of building the trust of businesses to use their product. Now, if a business uses Disqus comments, when a user goes to login with their social profile on a businesses website, they are prompted to create an account with a third party.<p>If a website owner doesn&#x27;t ask users to register to make a comment on their website, why does Disqus?<p>I guess the options are a) disable social service logins, or b) switch to a different service (Intense Debate?). While, c) Disqus letting us pay to disable this &quot;registration step&quot;, would be acceptable too...ironically, that seems the least likely to happen.

1 comment

gotorazoralmost 12 years ago
I don&#x27;t think Disqus is the first service that does something like this. I recall the first time using Path, I was surprised in the same way.
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