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Canceling the free trial of Google Apps now disables email service

47 pointsby antichaosalmost 12 years ago

9 comments

jwheeler79almost 12 years ago
I have a few applications running on App Engine and am using Google Apps to connect domains and do business e-mail. I&#x27;ve had these apps for over 2 years now and they are my livelihood. I&#x27;m a Passive Income Hacker.<p>When App Engine and Google Apps made their debut, I poured hours into learning them. I evangelized them to other developers and balked at the idea of vendor lock-in affecting me. I knew that Google&#x27;s &quot;Do no evil&quot; mantra was probably hyperbole, but I figured they couldn&#x27;t be worse than Microsoft.<p>I COMPLETELY regret using App Engine and building a business based on Google technologies. I will not make the same mistake again. Since I have launched my apps, Google has<p>1. Completely changed the App Engine pricing model from one based on CPU time to datastore writes.<p>2. Deprecated their first attempt at a datastore and replaced it with one that costs 3x as much (called HRD). There&#x27;s lots of reports of people having problems with their migration tools.<p>3. Created a $500&#x2F;mo support plan that you need in order to get any sort of help from their engineers--even when you have a disruption localized to your environment.<p>4. Deprecated the ability to write to the Blobstore using an experimental API - However the API was experimental for 3 or 4 years, so a lot of people grew to depend on it.<p>5. Removed the ability to associate a domain with your app engine account for free through Google Apps. Now you have to pay $50&#x2F;year or $5&#x2F;month and you get an app engine credit you may or may not use.<p>6. Have taken away e-mail quota for new applications so you can only send 100 e-mails a day and you have to file a support request if you want to ramp it up. You may or may not be allowed.<p>7. Forced users to upgrade their MapReduce version to a new one which uses a completely different API and requires significant code rewrites.<p>8. Maintained a &quot;take it or leave it&quot; attitude with an iron fist.<p>When I started with App Engine. I bought into the idea that I&#x27;d have them take care of the infrastructure and I could &quot;sit back and scale out.&quot; I&#x27;ve had to put so much work into maintaining my apps because of their infrastructural changes it&#x27;s ridiculous. If I would have just gone with a VPS or EC2, I might have had to replicate a database and write some scripts to automate backups, but at least I would&#x27;ve been able to decide if I wanted to change my code or not. With App Engine, I&#x27;ve been completely at Google&#x27;s mercy. All that, <i>and</i> NO database joins :-(
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taspeotisalmost 12 years ago
Looking at one of the responses, the user might have cancelled their service instead of downgrading back to the free plan.<p><a href="http://productforums.google.com/d/msg/apps/tevkcnsb7-w/CQkhbnLnrXcJ" rel="nofollow">http:&#x2F;&#x2F;productforums.google.com&#x2F;d&#x2F;msg&#x2F;apps&#x2F;tevkcnsb7-w&#x2F;CQkhb...</a>
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abrookewoodalmost 12 years ago
This happened to me. THE TRIAL IS A TRAP!<p>Seriously, do NOT test this out unless you want to be put on the paid version of Google Apps. It&#x27;s completely underhanded and false ... they will feed you some rubbish about how you &#x27;cancelled your account&#x27; instead of stopping the trial and that they can&#x27;t do anything to help.<p>I repeat: THE TRIAL IS A TRAP<p>Do no evil my arse ...
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pan69almost 12 years ago
The &quot;downgrade&quot; option that used to be there is gone. When I click on &quot;Billing&quot; on the dashboard I get:<p><pre><code> Cancel Google Apps for Business Your subscription to Google Apps for Business will be cancelled immediately, and all user data will be deleted. You cannot undo this process. </code></pre> This doesn&#x27;t sound like a 24 disruption to me. So far I haven&#x27;t been able to find the down grade option.<p>Nice one Google! (not)
arjiealmost 12 years ago
Thank you for posting this. I&#x27;m not using it for anything critical but this would have been very annoying.
MWilalmost 12 years ago
I&#x27;m pretty sure this was discovered back in December
MaggieLalmost 12 years ago
&quot;Google Apps Authorized Reseller&quot;? WTF?
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kbar13almost 12 years ago
Can someone explain why this is an issue? To me, this sounds like:<p>&quot;I cancelled x, why am I still not getting x service?&quot;
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dannyralmost 12 years ago
Trial ends. You don&#x27;t want to pay. But the service should still continue?<p>And this is one of the top stories on Hackers News?
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