"Out of 86 guests, I've only had problems with 15 guests."<p>"only"? n.b.: If your business model is renting out luxury condos to people on the Internet, you're going to have a bad time. People will use them for parties.
Does anyone know where the liability falls for Airbnb rentals? Is it on the owner or the rental agency (Airbnb)? If it falls on the owner, Airbnb should make this clear, and owners should be sure to have insurance in order to protect themselves.