I'd love to use this service but as a freelancer who would get much more than 300 feedbacks a month the pricing schema seems completely off point and makes it impossible for me to use.<p>I really hate companies that have tiered pricing, it's unfair to those who don't use all of their allocated tier and unfair to those who need much more and are fine with paying if I don't need to contact them, just implement a way for me to pay-per-feedback or something.
>Visual Bug Tracking: Understand what your user's mean!<p>This is petty, but such an obvious misspelling/typo
means I move on. If you can't polish copy details on the landing page, the product probably isn't polished either.
Where is the value-add to convince me or my QA team that this is worth $ compared to the current practice of using browser extensions (like Awesome Screenshot for Chrome) to take screengrabs and annotate them? Yes, our method is lacking the interface to bug trackers, but we don't use any of those bug trackers anyway, so no loss.
This is brilliant, and brings to mind Marco Arment's excellent Bugshot[1] for iOS. Of course, this won't work for more complex interaction bugs, but perhaps support for animated GIFs could be added?<p>Edit: just seen the pricing, $19/mo seems a bit steep, and there's no free tier, just a trial. Shame. They're positioning it as an integrated bug reporting solution, but I think it would get more adoption as an atomic tool with more approachable pricing.<p>[1]: <a href="https://itunes.apple.com/gb/app/bugshot/id669858907?mt=8" rel="nofollow">https://itunes.apple.com/gb/app/bugshot/id669858907?mt=8</a>
The demo didn't work for me, Firefox 24.0/Windows.<p>It just greyed out the screen, I could draw but I had no tool icons to do anything with it. The only way I could recover the page was to resize the window.
Site is down. Here's a usersnap of usersnap ;)<p><a href="http://i.imgur.com/YEdsPr7.jpg" rel="nofollow">http://i.imgur.com/YEdsPr7.jpg</a>