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PayPal Customer Service Is Painful; WePay Is the PayPal Alternative

23 pointsby deanlyover 11 years ago

4 comments

ycskyspeakover 11 years ago
The problem is at the scale of which Paypal operates. They are huge and the fraud measures in place have not kept up with the needs of the various use cases. Fraud is dependent on the use case and there is no one size fits all. That is why PayPal gets a bad rap for freezing assets and generally being this monolithic entity that keeps bungling up. Dwolla/WePay have to focus on niche use cases and define their markets in terms of how many core use cases they can effectively service. Fragmentation is the only logical conclusion to scale.
wbondover 11 years ago
I wish I could use WePay. Unfortunately they do not allow Digital Goods, which their customer service department pointed out includes software licenses.
pbreitover 11 years ago
&gt; Paying via WePay is just as easy for your clients and customers<p>Wrong. For the 200 million more PayPal accountholders vs WePay accountholders, the experience is quite a bit easier.
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mafuyuover 11 years ago
How is this any better than Dwolla (or even Bitcoin)?
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