Wondering what widget/service folks find useful in extracting direct user feedback. Not as interested in polls / ratings of pre-described elements, but rather a free text comment / suggestion box. Would love to know whats work or hasn't for everyone.
It depends on what you're trying to get out of it IMO.<p>If you're looking for early-stage active feedback on your site I would have to suggest my own app, <a href="http://www.launchly.com" rel="nofollow">http://www.launchly.com</a>.<p>If you're looking for more passive/general/long-term feedback, idea, or problem reporting, then I would say the top contenders in that arena are getsatisfaction (which I use on launchly), uservoice, and kampyle.
<a href="http://featurelist.org/" rel="nofollow">http://featurelist.org/</a> has a feedback widget to pop on your site which emails you feedback (and saves it on their site too so you can check it all in one go).<p>Recommended.