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Ask HN: Why does Amazon allow multiple accounts with the same email address?

5 pointsby dancryerover 11 years ago
We noticed a few days ago that my girlfriend has two accounts on Amazon (UK - not sure if that makes a difference,) each of which can be logged into with the same email address. The only differentiator at login time is the different password used to log into each account.<p>If she enters one password, she logs into her older account with her old address. With a different password, she logs into her newer account with our newer address, a Prime account.<p>There's no information shared between the accounts, the order histories, names, addresses and so on are all separate.

4 comments

dalkeover 11 years ago
As I recall, this was an early decision by Amazon during the days of dialup accounts and limited email access. Two different people (eg, a couple) might share the same email address but want separate shopping accounts.<p>[Edit] This was covered in RISKS in 2008. See <a href="http://catless.ncl.ac.uk/Risks/25.39.html#subj12" rel="nofollow">http:&#x2F;&#x2F;catless.ncl.ac.uk&#x2F;Risks&#x2F;25.39.html#subj12</a> .<p>&gt; Steve Loughran: Regarding the issue about Amazon allowing &gt;1 login per e-mail address, its a historical legacy that they probably hate. Remember back in 1995 when the whole family had one compuserve or AOL e-mail address? That&#x27;s when Amazon was created, and that is where they came up with the fact that an Amazon user does not have a 1:1 mapping of e-mail-&gt;userID. What they do have is a mapping of (e-mail,password)-&gt;userID; you can create two accounts with the same e-mail address, but you will get into trouble if you try and give them the same password. I&#x27;m not sure what happens, so try it and see.<p>&gt; The newer Amazon services, such as the Amazon Web Services, have a stricter &quot;one e-mail address&quot; per account rule. Clearly their support organisation has learned the error of the original design decision.<p>It doesn&#x27;t seem possible merge multiple accounts. See this Amazon transcript for a recent example: <a href="http://www.amazon.com/forum/amazon?_encoding=UTF8&amp;cdForum=Fx1UE1R6VSVMXK7&amp;cdThread=Tx43HXCA2S5IBQ" rel="nofollow">http:&#x2F;&#x2F;www.amazon.com&#x2F;forum&#x2F;amazon?_encoding=UTF8&amp;cdForum=Fx...</a>
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ryutinover 11 years ago
I have the same problem. I don&#x27;t understand what purpose that can serve.<p>Both are amazon.com accounts. One password links to a Prime account; the other, a non-Prime account. It started around 5-6 years ago. I vaguely recall that it must have started with a call to someone to change my password and later I upgraded one of them with Prime.<p>Maddening until I figured it out. Weird stuff.
ancardaover 11 years ago
Is she logging into the same domain? For instance, I have to use &quot;amazon.co.uk&quot; but most of the time, I land on &quot;amazon.com&quot; and wonder why I can&#x27;t login. Perhaps she has two accounts one on each site? That happened to me before I figured out each domain is totally separated.
brudgersover 11 years ago
To make it easier to make a purchase.<p>An email address is not an ID.
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