Well 3 day shipping for $50 or 2 day shipping across many sites for $79 with shoprunner. Also shoprunner is a free benefit with an Amex card and they occasionally have a deal of spend $x on y site and get a one year membership.
That's good news, but I'm still forming my opinion about Newegg. I've only ordered three times from them, but allow me this comparison:<p>I never received a product from Amazon that didn't match its description. That doesn't mean these don't exist.<p>I recently received an item from Newegg that didn't match the description. The page has since been removed and it was changed in Google Cache too. It was a 1000W PSU which was supposed to have 8x6+2 PCI-E connectors, but it really only has 6.<p>Also, upon checkout Newegg informed me that I could spare the 17$ of express shipping since they could deliver the goods in the same time with standard shipping. The delivery took 9 days. This never happens on Amazon.
Even without paying for expedited shipping, I get stuff the next day from NewEgg with the free ground shipping option; one of the benefits of living in the Bay Area, near their distribution center. That turn-around is a large part of the reason I prefer to use NewEgg over Amazon, whose merchant partners typically take a week to get stuff to me.
If we're piling on bad newegg experiences, I spent years ordering lots of server components and standard PC hardware from them.<p>1) Bought a Supermicro 2u server barebones kit that shipped with a defective mainboard (tested RAM and CPU in a similar 2u I had at work, all the other variables I could think of.)<p>2)I shipped the server back to Newegg who refused to process it since I forgot to include the rackmount rails<p>3) Newegg ships the server back to me in a box with no padding / packing material whatsoever. Literally a 2u server loose in a big cardboard box - many points of physical damage.<p>4) I RMA again, explicitly telling newegg they damaged it in shipment.<p>5) Newegg refuses the RMA, blaming me for the shipping damage.<p>6) I contest the charges with my Newegg Preferred Card (another mistake). They ruled in my favor, but then 30 days later was notified they reversed their decision. They refused to discuss it any further.<p>7) Newegg disabled my account.<p>Quite an experience and I had previously loved Newegg as a retailer. These days I basically stick to Amazon, more esoteric stuff needs to go through TigerDirect or some other electronic retailer. I haven't bought anything from newegg since.
I wonder how well their marketplace is doing? The selection seems poor and almost random, like a flea market. I never think to check Newegg for things other than computer parts and I almost always end up ordering on amazon because I have Prime. I guess this may change that.
Something many people aren't realizing is that while Amazon is now including state tax most places, Newegg isn't in many places. With the use of this kind of shipping discount, a lot of the things Newegg stocks are going to be noticeably cheaper even if the actual price of the item itself is the same.
I see a service anecdotes, positive and negative about Newegg. I don't know if they're real or if they're from Amazon shills, Newegg shills, etc. I guess we're stuck with anecdotes, not data. For myself, I'd always been happy with Newegg (ok, another anecdote) and like their faceted search and their prices. I also bought less from them after I got an Amazon Prime subscription.. I'm guessing Newegg must have noticed their loss of customers, perhaps and is fighting back. Go Newegg! :)
I often use Newegg. Some in the comments there complained about their customer service. I can't compare, since I don't use Amazon much. But in my case for example when I was buying a motherboard with an Intel chipset recently from Newegg, customer service couldn't help me with verifying whether it's C1 of C2 stepping (C1 has a known USB 3 bug: <a href="http://apcmag.com/what-you-need-to-know-about-haswell-lynx-point-chipset.htm" rel="nofollow">http://apcmag.com/what-you-need-to-know-about-haswell-lynx-p...</a>). I.e. I couldn't figure it out <i>before</i> buying. That wasn't so pleasant, I had to call the manufacturer after I got the board to verify it. Luckily it happened to be C2. But I still prefer to support Newegg because they staunchly fight patent trolls (unlike Amazon).
What's to stop me from getting the 30-day trial, buying all the parts for my new desktop build and then canceling? Nothing, I guess, but unlike Amazon, I don't see myself using Newegg beyond the once every two years to buy system components for a new build.
I ordered from Newegg once and won't ever again. I had to return something and it was a major hassle that took about 10 emails to their support. Amazon makes it so much easier and asks less questions.
I've been a Prime subscriber for years now, and have recently been reconsidering my membership. The free 2-day shipping now frequently means 2-day free to the local post office. Once there, it's usually another couple of days before it gets to me (and my office is literally next door to local post office). Not cool, Amazon.
Newegg used to have great prices but in the past three months they've increased prices on many computer hardware items by 10-30%, I'm guessing due to demand. You can now find the same prices elsewhere, including Amazon.