"I got screwed by Square" a lesson in why customer service still matters

There is a followup from the OP that is even more interesting: <a href="http://alexshvartsman.com/2014/02/13/fair-and-square/" rel="nofollow">http:&#x2F;&#x2F;alexshvartsman.com&#x2F;2014&#x2F;02&#x2F;13&#x2F;fair-and-square&#x2F;</a>