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“A call center has been established to respond to all inquiries”

67 pointsby Le_SDTabout 11 years ago

10 comments

drakaalabout 11 years ago
Answers to questions they won&#x27;t answer:<p>Will you get your Bitcoins back?<p>Most of the time when a company has &quot;unfulfilled orders&quot; as they enter bankruptcy what happens is that what ever is left is divvied up. A company rarely has Zero Assets. In the case of MT. Gox they likely have about $4M in assets that will be sold to cover those who are owed something. Depending on who you ask that could be a few billion to a few hundred million. So let&#x27;s make the napkin math easy and say they owe $500 Million and they have $5M in assets, every bitcoin you had would be paid at a penny on the dollar.<p>Will anyone go to jail?<p>Most likely not. Mt. Gox claims they were wronged, not that they stole your money. If that is true, or a bug caused them to lose your money it would be the same as if a bank was robbed prior to FDIC insurance (if they were robbed) or if the bank just invested poorly. They didn&#x27;t do anything criminal. They were just stupid. Prior to FDIC putting your money in a bank meant if the bank failed your money was gone. (FDIC insures you up to $100k in a bank, but does nothing for Cryptocurrency). If Mt. Gox was a Ponzi scheme that would change this answer, but I don&#x27;t hear people saying that.<p>What should you do if you want to get your money back?<p>Make sure that you are named at the bankruptcy hearing. Yes, that may mean going to Japan. If you lost $100k or more it may be worth going. There will be tiers of payback, and those who were most injured will get the most back. Someone who lost $29 is likely going to get nothing, ever. But if you lost $1m you may be able to get 10% of that back. If you lost more than $100k you may want to sue Karpeles out side of bankruptcy. While the Bankruptcy protects him from being sued for losses, it doesn&#x27;t fully protect against negligence. He has personal assets. You need to talk to a lawyer about this, as the rules are complex, and your losses would have to be near catastrophic, because this would be a punitive reward, not something based on debt.<p>Can you sue the VC&#x27;s?<p>Only if you think you can prove that they knew Mt. Gox was doing something illegal, that the public didn&#x27;t know. Bankrolling Silk Road wouldn&#x27;t count for example.
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socillionabout 11 years ago
Here are some links on Japanese bankruptcy processes taken from IRC discussion.<p><a href="http://www.jurists.co.jp/en/topics/others_4007.html" rel="nofollow">http:&#x2F;&#x2F;www.jurists.co.jp&#x2F;en&#x2F;topics&#x2F;others_4007.html</a><p><a href="http://japantax.org/?p=84" rel="nofollow">http:&#x2F;&#x2F;japantax.org&#x2F;?p=84</a><p>My understanding is that Mtgox is using Minji Saisei.
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einhverfrabout 11 years ago
Interesting that the call center has been established to respond to all inquiries, as long as you don&#x27;t ask for information.
perlgeekabout 11 years ago
Why don&#x27;t they answer the most-asked questions (&quot;will I get my money&#x2F;bitcoins back?&quot; &#x2F; &quot;how much of my money&#x2F;bitcoins will I get back, and when?&quot;) up-front on the homepage?
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gkobergerabout 11 years ago
Also interesting is that Mark Karpeles signed it &quot;Representative Director&quot; rather than &quot;CEO&quot;. Maybe that&#x27;s a legal thing (since they&#x27;re under bankruptcy protection), or maybe he stepped down?
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shocksabout 11 years ago
Can anyone explain what is going on here[1]?<p>1: <a href="http://pastebin.com/rmtUxwbu" rel="nofollow">http:&#x2F;&#x2F;pastebin.com&#x2F;rmtUxwbu</a>
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guybrushTabout 11 years ago
Completely tangential - but does anyone know how to setup a call center this quickly? Is there a service that one can use?
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leocabout 11 years ago
Not a job I would relish having.
asogiabout 11 years ago
Does anyone know why they&#x27;re using Javascript to load such a simple page?
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panaceaabout 11 years ago
Hello? Is it me you&#x27;re looking for...