Damn straight. Having been on the other side of the fence - having a budget and a few thousand servers - a vendor that wants a hundred grand and can't even be bothered making an rpm has a lot to do to make up for it.<p>Your agent isn't any more special than the hundred other pieces of software on the same box.
This is a refreshing change - contrast with the MongoDB guys who sell it as "you don't need DBAs" then the devs chuck it over the fence into production and wonder why everyone now hates them.
Fantastic list of things sysops wants, no, needs, no, <i>requires</i> out of "good" software. Kudos to Plumbr for understanding and working towards that goal.