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How not to respond to Heartbleed – CBA, an Australian bank (read the comments)

57 pointsby parisidauabout 11 years ago

8 comments

ben_grubbabout 11 years ago
I&#x27;ve tweeted what I know:<p><a href="https://twitter.com/bengrubb/status/455603832806842368" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;bengrubb&#x2F;status&#x2F;455603832806842368</a><p><a href="https://twitter.com/bengrubb/status/455604173908606976" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;bengrubb&#x2F;status&#x2F;455604173908606976</a><p><a href="https://twitter.com/bengrubb/status/455604344885227520" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;bengrubb&#x2F;status&#x2F;455604344885227520</a><p><a href="https://twitter.com/bengrubb/status/455604746275930112" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;bengrubb&#x2F;status&#x2F;455604746275930112</a><p><a href="https://twitter.com/bengrubb/status/455605049595420673" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;bengrubb&#x2F;status&#x2F;455605049595420673</a>
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hadoukenioabout 11 years ago
This is why technical questions should never be answered by the Maketing department.
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catmanjanabout 11 years ago
This is my bank, what should my next steps be? Change my password&#x2F;PIN? Withdraw my savings (temporarily)?
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mrmagooeyabout 11 years ago
Not to detract from the fundamental misunderstanding of the word &#x27;patch&#x27; by their marketing department, but it&#x27;s probably safe to assume that they&#x27;re not using an open-source stack and hence will be ok.
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duncan_bayneabout 11 years ago
I called CBA tech support, and they confirmed (verbally) that CBA has never been vulnerable to Heartbleed. I&#x27;ve suggested that they get someone to clarify the comments made on the blog.
TWAndrewsabout 11 years ago
It seems like there&#x27;s a bot who&#x27;s replying to comments with a handful of canned responses. I&#x27;d be interested if you could get the same responses from the CBA twitter&#x2F;facebook accounts.
kysolabout 11 years ago
The canned responses are hurting me to read. Pretty sure comments will be turned off shortly when this blows up.
dangabout 11 years ago
That a bank responded inappropriately to a security breach is regrettable, but not intellectually interesting, so I don&#x27;t think this counts as on topic for Hacker News.<p>Also, when there is a rash of stories surrounding a single event, like Heartbleed, HN only needs the most significant or interesting articles. Otherwise it&#x27;d be all too easy for the front page to consist of nothing but stories on that one subject—most of which would at best be auxiliary.
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