Houston airport encountered the boredom syndrome where people were waiting too long to get their baggage. The solution? Make them walk further to give baggage handlers more time to get the bags out.<p>Complaints dropped to near zero.<p><a href="http://www.nytimes.com/2012/08/19/opinion/sunday/why-waiting-in-line-is-torture.html?pagewanted=all" rel="nofollow">http://www.nytimes.com/2012/08/19/opinion/sunday/why-waiting...</a>