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Ask HN: Feedback for an API to send triggered emails?

10 pointsby hsureshalmost 11 years ago
Hi HN, Would love some feedback on our service. Triggering emails from your code sounds like a solved problem. We think not. Instead of writing your email logic in your code, we ask you to send events to us, as you&#x27;d do with Mixpanel&#x2F;GA. You can then configure emails as triggers from our dashboard.<p>Benefits:<p>* Flexibility in adding&#x2F;modifying your emails without code changes<p>* Test out different schedule intervals, email messages<p>* Add drip campaigns based on customer events - an &quot;ordered&quot; event is enough to send a transaction email, a feedback email and perhaps even a reminder email for a repeat purchase.<p>* We are adding support for push notifications&#x2F;sms next, so especially useful if you are already sending different kinds of messages.<p>What do you think about the service? Would you use it?<p>(website: www.nudgespot.com&#x2F;developers, in case you are curious)<p>(I tried posting this yesterday, but didn&#x27;t see any responses, sorry for the repost.)

6 comments

notduncansmithalmost 11 years ago
It&#x27;d be difficult for me to justify a service like this over Mandrill. I saw where you compare them, but I don&#x27;t find myself writing much &quot;mailer code&quot; (assuming this means what I think it means?) and I certainly don&#x27;t have to make code changes just to change a template.<p>They also allow scheduled sending, though changing this would require a code change (minor, but honestly, this seems like the kind of thing I&#x27;d like to have in version control).<p>As far as email, it sounds like you&#x27;re mostly providing what Mandrill is, but with a bit more abstraction. I&#x27;m really interested in seeing what you do with push&#x2F;SMS though, because having all of that integrated into one platform sounds like a real value add.<p>I&#x27;d enjoy discussing this in depth with you if you&#x27;d like, email&#x27;s in my profile.
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sudonimalmost 11 years ago
Howdy!<p>Colin from Customer.io here. Sounds like you&#x27;ve got your own take on using events to send emails. Building this type of system gets harder the more you scale, but it&#x27;s a lot of fun. Feel free to email me if you ever want to chat. You can probably guess my email.<p>Cheers, Colin
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anthony_francoalmost 11 years ago
How would you position yourself differently from intercom.io? (I use them currently and they seem to do what you mention).
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sonecaalmost 11 years ago
I don&#x27;t think repost is a problem (if you don&#x27;t do it constantly and too much).<p>I would try another Show HN, but with the direct URL tomorrow - it worked for me, i did a no upvoted Show HN, them a no upvoted Ask HN, them a successfull 43 points Show HN. There is a lot of luck in it, try once more.
bitonomicsalmost 11 years ago
I have heard a lot of good things about SendGrid. They really understand transactional email.<p>www.sendgrid.com
johnsalmost 11 years ago
This sounds like customer.io
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