I believe no discussion of poor customer service is complete without the inclusion of PayPal.<p>Just yesterday I attempted to close a business account and was presented with the message "We're sorry, but your account cannot be closed at this time."<p>No explanation, no nothing.<p>So I called the 1-800 number, and after waiting on hold for more than ten minutes was told my account would be closed right then. Okay, but still being naturally curious as to why I couldn't close my account through the site, I was told that there was no reason, I just couldn't do it. That's literally what they said.<p>So it would seem that they just want you to jump through an unnecessary hoop to make the funnel out of their site as narrow as possible.
1and1.com<p>They've been taking money out of my account since I brought the domain. When I call I have to wait more than 20mins for a live agent, so I will be back on GoDaddy.com