First time doing Airbnb last year and then went onto the Hacker Homes in the bay area. Great time, great hosts.<p>There are definitely risks involved, but I think less so than on Craigslist. When went apartment hunting on Craigslist in Boston, the owner of the first house had to climb in through the window, total mess. I found out from his friend later that there was probably some residual effects of acid from his early days....<p>At least customer service seemed okay. Took down the listing, refund, plus a $500 credit. Bit slow, maybe, but it's a lot better than dealing with my phone company.