Has anyone had experience with MailChimp failing to verify your email domain?
I have collected a list of email signups and the first time that I am trying to send a campaign I am prompted to verify my email domain before I can send the campaign.
The trouble is that MailChimp claims to send me a verification code but I am not receiving it on my end. Needless to say that I have contacted MailChimp support over more than 24 hours ago but no response..
I basically have an account that I can do nothing with it.
Anyone with a similar experience?
RESOLVED - so this is the response I got from MailChimp:<p>[Thank you for contacting Support. We can certainly understand your concern. It is recommended to not use a generic email such as contact@. Instead use an address more in the likes of NAME@jammable.co, or jam@jammable.co. Sometimes using contact@, info@, sales@ will not push through delivery for an initial domain verification.
Also, it may be a good idea to whitelist MailChimp first. Here are our current IP ranges. Have your IT set these to your server.
72.26.195.64/27
74.63.47.96/27
173.231.138.192/27
173.231.139.0/24
173.231.176.0/21
173.231.184.0/21
205.201.128.0/20
198.2.128.0/18
If you have any further questions, please let us know. We are happy to help]<p>Their first point actually resolved the issue. I wished I could have kept contact@ but instead I replaced it with myname@ and it now works.
(shameless self-promotion)<p>While you're waiting for them to get back to you, maybe I can tempt you to give our email campaign service a look? <a href="http://www.directmailmac.com" rel="nofollow">http://www.directmailmac.com</a>. If you have any questions, we have live chat support available starting 7 AM PT tomorrow morning. Good luck!