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Things we learnt designing 'Register to vote'

33 pointsby joelanmanalmost 11 years ago

7 comments

colmvpalmost 11 years ago
&gt; 2. It’s easier to discover what to add than what to remove<p>&gt; Seeing that very few people had a problem on this step enabled us to hide the help text behind a link – making the screen simpler for the majority.<p>Awesome. So often I work with people who don&#x27;t have the courage to at least try&#x2F;test a solution that doesn&#x27;t treat the people who will use the product like an idiot and instead populate as much instructional text as possible.
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anon1385almost 11 years ago
I can&#x27;t believe these clowns are still using Google Analytics. Who the hell thinks that an advertising corporation in a foreign country that has no privacy regulations should be profiling and tracking my activity when I interact with my government. That includes interactions like registering to vote, &#x27;anonymously&#x27; reporting crimes[1], applying for a passport[2] or driving licence[3].<p>Thankfully the gov.uk hipsters haven&#x27;t got to the inland revenue sites so at least Google doesn&#x27;t know my tax details. Yet.<p>[1] <a href="https://news.ycombinator.com/item?id=6985916" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=6985916</a><p>[2] <a href="https://www.gov.uk/apply-renew-passport" rel="nofollow">https:&#x2F;&#x2F;www.gov.uk&#x2F;apply-renew-passport</a><p>[3] <a href="https://www.gov.uk/apply-first-provisional-driving-licence" rel="nofollow">https:&#x2F;&#x2F;www.gov.uk&#x2F;apply-first-provisional-driving-licence</a>
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NickPollardalmost 11 years ago
I did not even know this was possible, thanks for bringing it to my attention. As someone who has had numerous electoral roll forms sent piled up in my letterbox, refusing to cease since repeatedly filling them in and sending them back, it&#x27;s great for the government to provide this.<p>Big thanks and congratulations to the team that delivered this.
basicallydanalmost 11 years ago
I used this tool a couple of days ago when I moved house. It was a real joy. Good job, GDS team.
dchestalmost 11 years ago
Noticed this strange date entry form: <a href="http://imgur.com/fdaUEi1" rel="nofollow">http:&#x2F;&#x2F;imgur.com&#x2F;fdaUEi1</a><p>I wonder how many people correctly understood that you have to select a month and enter a <i>year</i> in the second field.
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suzyperplexusalmost 11 years ago
I love the gov.uk people. Their design principles doc is still bookmarked for me <a href="https://www.gov.uk/design-principles" rel="nofollow">https:&#x2F;&#x2F;www.gov.uk&#x2F;design-principles</a>
seanhandleyalmost 11 years ago
&quot;Things we learned&quot;
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