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One Year Review of Lob.com

89 pointsby bavidaralmost 11 years ago

14 comments

mooredsalmost 11 years ago
I&#x27;ve enjoyed my experience with lob.com. I have sent one post card, done a Zapier integration, and introduced them to folks at my company that send a lot of postcards. Also had a conversation with the founders after signing up--that&#x27;s always nice. (It is interesting that the API isn&#x27;t really RESTful, but rather form&#x2F;param based.)<p>Frankly, I&#x27;ve been wracking my brain (and those of friends at coffee meetings) trying to think of a business to build on top of this API.<p>Reminders and marketing are the two broad markets that jump to my mind, but I&#x27;m struggling a bit to find niches where the attributes of postcards (or letters) win vs other solutions:<p><pre><code> * cost (94 cents vs free for email or far cheaper for text messages) * timeliness (5-7 days vs immediate) * point of delivery (physical address vs device or computer) </code></pre> This means it has to be a fairly high value marketing or reminder opportunity.<p>Regardless, I&#x27;m impressed with lob.com and when the right mail business opportunity comes along, I know who my API partner will be.
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DavidAdamsalmost 11 years ago
We started with Lob in July 2013. Having done a lot of startups, I knew there was probably a hamster wheel powering everything behind the scenes, but they did a good job fulfilling some rather enormous orders with grit and professionalism. Looking forward to sending out a bunch of prints this fall. Hopefully, they are now powered by a massive grid of hamster wheels.
wanderingstanalmost 11 years ago
Last Christmas I used Lob.com to easily create an app that converts email into physical mail for a relative who has no email access. Between Lob, Mailgun, and some open source PDF software it was a fun 24-hour project. The Lob API is head and shoulders above the competing mailers.<p>The code: <a href="https://github.com/wanderingstan/email2post" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;wanderingstan&#x2F;email2post</a><p>I first heard about them when they hired me to do some tight-deadline code contracting last fall. Leore was great to work with so I&#x27;m not surprised they&#x27;ve attracted a good team. Congrats guys!
tomgallardalmost 11 years ago
Great work guys. Lob&#x27;s a great service and I wish you all the best.<p>Certainly rings a lot of bells here at Pwinty as we both launched about the same time.<p>Our first ever order arrived sooner than expected and was fulfilled by me running down to the local photo store with a memory stick and them over to the post office. Then spent a few months with a commercial photo printer living in our dining room. We&#x27;d drape a blanket over it when guests came over for dinner, but it had a habit of whirring to life at the most inopportune times.<p>My wife tolerated this wonderfully for a good few months until we had a better alternative!
timdorralmost 11 years ago
Check out that hockey stick graph!<p>What was the big change that bumped up order volume so much?
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ankurpatelalmost 11 years ago
Personally I found integrating Lob very easy. I did run into some glitches which were not documented since its not used by a lot of people. I used it to send postcard reminders for my site <a href="http://helloreminder.com" rel="nofollow">http:&#x2F;&#x2F;helloreminder.com</a> and when there was a delay due to an issue on their part they gave me few credits for the inconvenience. Overall recommend them if you want to send anything related to printing&#x2F;mailing and happy anniversary to them!
sethbannonalmost 11 years ago
We use Lob for Amicus Post (<a href="http://amicushq.com/nytm" rel="nofollow">http:&#x2F;&#x2F;amicushq.com&#x2F;nytm</a>) and have had a great experience so far. It&#x27;s such a delight to be able to focus on improving our product and not on the logistics of fulfilling the printing &amp; mailing part. Lob reminds me a lot of Twilio in this regard.
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TamDenholmalmost 11 years ago
Im dying to read the story of going from manual printing to it getting automated, that sounds reallupy interesting.
graemealmost 11 years ago
Would I be able to use lob as someone non-technical, but with basic programming skills? If it&#x27;s within reach, could be a good learning project.<p>I run an online business. I&#x27;d love to be able to send customers postcards after purchase. Didn&#x27;t know this existed.<p>I do have a contract programmer I could turn to.
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david_shawalmost 11 years ago
This is excellent. Congratulations, guys!<p>Last year, when I first started hearing about Lob, I was very impressed by the cool services people could quickly create using their API. It looks like it&#x27;s only gotten more popular from there!
gkobergeralmost 11 years ago
We used it at YC Hacks for <a href="http://addresspicker.io" rel="nofollow">http:&#x2F;&#x2F;addresspicker.io</a>, and it&#x27;s been great – they even helped us fix a problem at 2am on a Saturday.
samrolkenalmost 11 years ago
Lob.com has been great to work with for some key parts of our business. Always helpful and on-time with everything. We&#x27;re always looking for more reasons to use their services!
ActVenalmost 11 years ago
Congrats and thanks for sharing the story. The Lob team does a great job and is extremely responsive to customers.
datboitomalmost 11 years ago
Congrats guys, great work!