I clicked on the linked out of curiosity. I must say, I am glad I did. By far the best presentation I have seen on this subject. It is a bit pro slack, but I can forgive that for the content.<p>On slide 25, could anyone give context? Are they saying that they engage 60% of their users, of this they get 2% paying? That even seems a little high to me.
+1 on the best presentation I have seen on the subject. I'd like to download it.<p>How can I get this as a .pdf without submitting myself to social network analysis by Slideshare? I think that's too rich a price to pay for the privilege of downloading a file from a hosting company.
Since this is a long (but very well done) presentation, I found that I wanted to share a specific page with a colleague.<p>Fun Slideshare tip that I just learned, you can link to a specific slide by adding "/13" to the url. Replace 13 with your desired page.
Anyone here get resistance from your sales people when trying to get them to use CRM? If so, how did you overcome it?<p>At my company people basically refuse to do it, saying it turns them into a data entry person instead of a salesperson.
Hi Emarthinsen,<p>We use incoming/outgoing hooks that communicate with a very simple slack PHP service/class. For CapsuleCRM the command 'elvis leads' dispatches a call to the capsuleCRM API, parses the results and outputs does in the channel (with an incoming web hook). I would be happy to tell you more about this and share snippets<p>For quick and dirty integrations or integrations that are less time critical we use Zapier and IFTTT
The pirate metrics compass (after 90 slides) that lists a lot of SaaS services looks like this <a href="https://dl.dropboxusercontent.com/u/2011477/Screen%20Shot%202014-09-04%20at%2014.54.58.png" rel="nofollow">https://dl.dropboxusercontent.com/u/2011477/Screen%20Shot%20...</a>
This is really well done.<p>How are you integrating Slack with, for example, CapsuleCRM? Did you write some custom integration code or are you using something like Zapier?
Doesn't the funnel metaphor imply that all people come to the end, just not at the same time?<p>What they are talking about seems more like a sieve to me.