Ambition (<a href="http://ambition.com" rel="nofollow">http://ambition.com</a>) increases engagement and productivity within sales environments. We do this through an adaptation of the "Fantasy Football" system... management chooses/benchmarks/weights metrics for employee-based teams to compete over week-to-week across seasons.<p>We're backed by Google Ventures, Redpoint Ventures, SV Angel and our customers range from start-ups hitting traction to Fortune 1000.<p>With all of that said, we're now looking for individuals to play a vital role in the growth of our company, people who excel at supporting customers and ensuring their success even when there isn't necessarily a manual with all of the answers.<p>Responsibilities:<p>* Handle inbound communication from customers<p>* Proactively monitor and outbound to customers as needed<p>* Understand customer initiatives and shape product experience to deliver desired results<p>* Build/maintain documentation, create/refine process, make Ambition better<p>* Author and live by a Customer Support/Success Manifesto<p>You'll be working closely with the founding team, c-level executives, IT departments, and salt-of-the-earth salespeople. You'll overcome challenges, learn a lot about a lot, and lead the Ambition team forward as we continue our mission to make work suck less.<p>Requirements:<p>* Strong written/verbal skills<p>* You genuinely enjoy helping people<p>* You genuinely enjoy solving problems<p>* You are curious, diligent, hard-working, and have something to prove<p>Nice-to-Haves:<p>* Basic technical skills (Python/HTML/CSS/Javascript)<p>* Salesforce experience<p>Ambition is located in Chattanooga, Tennessee. Why? Great city, great outdoors, up-and-coming technology scene, fantastic cost-of-living. For those of you that didn't just leave this page, we're looking forward to speaking with you, email us at careers@ambition.com with a cover letter and resume to get started.<p>Until then,
Travis & The Ambition Team