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Please Do Not Leave a Message: Why Millennials Hate Voice Mail

2 pointsby juanplusjuanover 10 years ago

4 comments

ddingusover 10 years ago
Honestly, I&#x27;m doing this, and I&#x27;m a Gen-Xer.<p>Have been moving that way for a while, with the notification that voice mails do not get priority response.<p>It&#x27;s only a tiny step from that to, &quot;just don&#x27;t do it.&quot;<p>People can call in, hear the greeting, which tells them how to send a text via e-mail, which I will see and respond quickly to, send ordinary e-mail, or contact me via various message systems.<p>All of these work better than voice mail does for nearly everything.<p>I&#x27;ve already abandoned having a desk phone. Technically, one is there, but I make sure the number isn&#x27;t known. I don&#x27;t even know it.<p>My own move away from VM happened in the late 00&#x27;s As cell phones were becoming solidified as the norm and I noticed younger people basically avoiding that kind of interaction, I shifted to where the action was, and that&#x27;s text, Internet Messages, e-mail.<p>All of those can result in a voice call, and that&#x27;s fine. Once it&#x27;s needed, no worries. Same goes for web screen sharing and teleconferences of various kinds. A ton of stuff can get done quick with those.<p>Exchanging voice mails is probably the worst, save for ordinary mail.
grayfoxover 10 years ago
&quot;The fact that we have four generations in the workplace, and they&#x27;re going to be there for some time, the younger generations — the millennials, the Y generation — they&#x27;re going to need to adapt,&quot; Napier-Fitzpatrick says.<p>That seems like an odd thing to say, given that they arguably are used to using a superior medium of message leaving.
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jordanpgover 10 years ago
tl;dr:<p>&quot;I guess I usually just assume that it&#x27;s probably not that important if you didn&#x27;t text me, and you didn&#x27;t send me a message on Facebook&quot;<p>&quot;So for them if a voice mail isn&#x27;t practical — which most of the time it isn&#x27;t — and there&#x27;s a more practical way of delivering the same information, they&#x27;re gonna go for that.&quot;<p>This is pretty much the whole ballgame. And a textbook-sounding example of Darwinism. A person can only do a maximum of N things in time t. There are an ever-growing (probably exponentially growing) number of way to communicate. Spending an outsize amount of time on a low-information-dense medium makes increasingly little sense. There are almost certainly other ways to accomplish whatever the allure is.
ijkover 10 years ago
I&#x27;d rather you leave a message, but that&#x27;s because I can access my business voicemail from a computer (and read an approximate summary). My other voicemail inbox, the personal one that I have to call and listen to? I haven&#x27;t checked it in years.