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Ask HN: When is a “growth hack” appropriate or inappropriate?

8 pointsby pccampbellover 10 years ago
1. Today, @Jason&#x27;s voicemail got &quot;hacked&quot; by a YC-alum looking to get attention for his new product in the name of a growth hack. (http:&#x2F;&#x2F;webcache.googleusercontent.com&#x2F;search?q=cache:QkTa-zWgIh8J:https:&#x2F;&#x2F;medium.com&#x2F;%40avizolty&#x2F;my-investment-hack-jason-calacanis-voicemail-e4b414659ad7)<p>2. We&#x27;ve seen plenty of stories about growth hack spamming of all sorts, especially for mobile virality.<p>There are plenty of details we could debate about specific nuances, but at a high&#x2F;paradigm level, when is a &quot;growth hack&quot; appropriate or inappropriate?

5 comments

minimaxirover 10 years ago
Most growth hacks are inappropriate. It&#x27;s not a risk-free endeavor. It hedges on whether the customer would actually be annoyed enough to stop using the service in disgust, which is uncommon. (of course, hacking a voicemail would have expected consequences)
评论 #8513987 未加载
downandoutover 10 years ago
If you ask the HN crowd, effectively all growth hacks will be considered spam&#x2F;inappropriate. Case in point:<p><a href="https://news.ycombinator.com/item?id=8455138" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=8455138</a><p>In general, tech people believe that any message of any kind that may result in revenue, clicks, or new users for the sender is spam. I think real users consider unsolicited messages that don&#x27;t deliver value to them to be spam, and welcome things that do deliver some value to them.
loqqusover 10 years ago
Most &quot;growth hacks&quot; are not &quot;hacks&quot; in the malicious sense but rather hacks in the sense of doing something clever. (see &quot;life hack&quot;, etc.) This clearly crosses that line and even though they claim it wasn&#x27;t malicious, it&#x27;s an invasion of someone&#x27;s personal space. I&#x27;d expect this to backfire massively, it shows a tremendous lack of judgment.
cblock811over 10 years ago
If you have to question it then it&#x27;s probably inappropriate. That&#x27;s how I look at it personally.
jpetersonmnover 10 years ago
Wow, I&#x27;d think it would be illegal to change someone&#x27;s voicemail greeting.