If a user used Stripe "the chance that a visitor would abandon their donation at the Checkout step halved from 22% to 10%"<p>You can see even in Stripe's earliest UX the desire to dramatically limit the "pain" that goes into entering CC details online.<p>When they added the "remember me" button I said to myself this is going to wind up being the "billion dollar checkbox" once merchants really understand the power of not forcing people to re-enter their CC details.<p>It's still somewhat mind-boggling to me how badly browser "auto-fill" solutions fail at this incredibly valuable problem.<p>Amazon and Apple, IMO, basically hold onto their dominating positions in physical & digital content respectively because their hold so many CC's and it's just so much damn easier to not have to re-authorize, re-input, etc etc.
Do we know how MayDay is performing in this election? I was disappointed not to hear any mentions of it on the news leading up to the election? Have they actually upset any elections.
It's a bit concerning that this page doesn't really reference the order of magnitude of data that they're working with, statistical significance, or anything to indicate that the difference between the two percentages they're comparing is something that's actually worth comparing, and not something that can or is likely to be explained away due to small sample size.
It's amazing how much goes to line the pockets of politicians and their cronies, and with the flimsiest of expected outcomes on the part of those who give, in an age in which creating actually worthwhile things, new technologies and scientific progress, is cheaper than ever.<p>Watching this sort of thing, knowing that the researchers behind many very worthwhile lines of medical research that might bring great benefit to hundreds of millions struggle to raise a tenth of this amount over the course of years, is ever eye-opening.<p>We're not a very rational species.
>> But on the last day of the campaign, mobile use doubled: 32% of donors donated from their phones or tablets instead of waiting to get to their laptops<p>This is to me a killer insight. I just sent my first invoice from my mobile phone. I have always always assumed I could not use my mobile for a complex website but it was relatively painless - and 1000 times more convenient (at work, not on clients network etc)<p>I only did it because I "had to", and it worked because the company (freeagent) has put enough effort in. Now I can do more accounts on my mobile - and all those who donated above will be likely to donate earlier me time than the last day because it worked this time round.
<p><pre><code> Looking at repeat donations prompted us to ask: do people donate more or less
their second time? On average, the answer is roughly 50% more. While first
donations had a mean of $88 and a median of *$30*, repeat donations had a mean
of $114 and a median of *$50*.
Average doesn’t mean typical, however. If you look at each repeat donor one by one,
it turns out they’re split almost exactly into thirds: 33% donate less the second time
(most commonly half), 35% donate more (most commonly double), and 32% donate
exactly the same. The averages get pushed up because doubling (and the
occasional tripling or even quadrupling) makes a bigger difference overall
than halving does.
</code></pre>
that's odd. wouldn't you expect the median to stay about the same if 1/3 donated less, 1/3 donated the same, and 1/3 donated more?
If I understand Checkout correctly, a user on Site A enters her card details, and then when she's on Site B, her details are shown back (with some obfuscations). Does this ever alarm users? I'm sure the goal is that it would be a seamless experience, but I'd be curious if anyone here has used Checkout and heard positive / negative feedback from users.
i appreciate the value of excellent UX and kudos to stripe for sharing this but personally, i've never been so fickle about a donation or purchase that the UX was the difference between me completing the transaction vs. not.<p>there have been times i've had to 'abandon' a checkout step and return later, but i can't recall any times that a financial transaction was important enough to make but not important enough to return to, e.g. if i didn't have a particular card with me.<p>stripe sees things differently--and probably for good reason--but i wonder if they might be inferring user intent from user behavior too directly.