The #1 piece of advice that I took away from this was: "“Who you talk to is just as important as what questions you ask and what you pull away from it."<p>Nowadays with things like Lean Startup Machine and Startup Weekend (which I do think serve a purpose and are valuable to building habits around customer development), I've seen prospective entrepreneurs get caught up in the MOTIONS of doing customer development and interviews thinking i.e. just getting out of the room and talking to anyone they can find on the street, instead of the real target customer that you've really thought about. I like Emmett's focus on really thinking this part through.<p>I've published the 31 top quotes that I picked up from the lecture here: <a href="https://medium.com/how-to-start-a-startup/31-quotes-from-emmett-shear-on-how-to-run-a-user-interview-dacf0f09f5d7" rel="nofollow">https://medium.com/how-to-start-a-startup/31-quotes-from-emm...</a>
Awesome what you're doing here with the video and the transcript. But can we make the transcript not include the pauses? It really throws me off the flow of the takeways when you put all the 'Ums' and 'Ahh's there in the transcript. It doesn't add at all to the message when reading it...<p>"Um, so, uh - so that was Twitch. And I'm going - I want to give you guys a little bit of a, uh - uh, a little bit of an insight into, uh, with Twitch what that, what that meant going to go talk to users."<p>I know keeping it real is great and all but for the people who are reading and not watching, it would be awesome if some editing could be used to make the read more succinct.<p>"So that was Twitch. And I want to give you guys a little bit of an insight into what that meant (when) going to go talk to users."<p>Minor irk of course, really appreciate what you've done otherwise, thanks.
One of the points in the lecture was that you have to be ready to abandon a feature, even if you really believe in it, if user feedback indicates a lack of interest.<p>But what if it's one of those things (like TiVo and Uber) that people think, in advance, that they don't need -- but it turns out they'll be totally hooked once they try it?
Great lecture!<p>Coincidentally, my team is building a product that connects startup founders to user interviewees, specified by demographic. Looking for a few founders to test the platform for free before we launch. Let us know if any of you are interested! team@munocreative.com
Thank you! I got the most out of this lecture because the presenter went into detail on just one thing.<p>I feel that almost all of the startup advice is usually more of an idea with a lot of missing details on how to apply it. And this talk showed how important the details are and how if you just take the typical high-level advice of "talk to users" there are a lot of things you can screw up.